Support Directory

Skill360 Australia Apprenticeship Services is an Australian Apprenticeship Support Network provider contracted by the Australian Government to provide free advice and assistance to businesses and individuals about apprenticeships and traineeships.

As well as providing information on apprenticeships and how they work, we can help with all the legal paperwork and administration of incentive payments to employers and personal benefits to apprentices.

Assistive technology and mobility equipment provider.

GSL: a Good Start to Life specialises in providing support services for individuals living with a disability as well as their families.

OUR COMMITMENT

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The team at GSL: a Good Start to Life aim to continuously provide services of a high standard and we work tirelessly to ensure a positive customer experience for all our clients and their families.​

However, we can only be sure we are succeeding if those who have experience of our service, provide feedback. Whether you have a complaint, compliment or suggestion we will always be pleased to hear from you.​

We recognise that the way we manage feedback is an important part of how we can provide the best possible service which is a vital link to our ongoing continuous quality improvement strategy.

For over 25 years EPIC Assist has been making a positive difference to the lives of people who are disadvantaged or marginalised. We are passionate about workplace diversity, creating disability confidence, removing barriers and assisting jobseekers and employers. EPIC Assist’s services include disability employment, training and education, business services and preparation for the NDIS.

The Anti-Discrimination Commission Queensland is an independent statutory body established under the Queensland Anti-Discrimination Act 1991 (the Act). The head office is in Brisbane, and regional offices located in Cairns, Townsville and Rockhampton.

We deliver frontline services to the Queensland community, including businesses, state and local government, the community sector and people throughout the state.

The Commission's services include:

resolving complaints received under the Act;
delivering training to business, government and the community; and
promoting public discussion on human rights.

A registered clinical psychotherapist and certified art therapist with over 10 years experience working with community members across Cairns and rural and remote regions supporting crisis, counselling, and working in a psychoeducational manner to assist individuals and carers how to better understand the challenges of mental health. Rested Minds focus is on supporting individuals psychological growth to improve relationships with themselves and others.

Rested Minds works collaboratively and openly with support workers, professionals, carers and families to improve and maintain mental health for all that are involved in the side by side care of a loved one.
Rested Minds offers the opportunity to individuals to be heard, learn about themselves, enjoy socialisation or simply have a healthy realtionship with a caring professional to reduce mental strain.

Rested minds has a strong understanding of the eligibility of those that have accessed the NDIS, how to work with support coordinators, the role of Local Area Coordinators and understands the workings of self or managed plans.

ILSA is a not for profit Association which has been providing support services since 1997 to the frail aged & people with physical & psychosocial disabilities.

Our service is run by people with disabilities who want to have a real say in the way their support is provided. We are client focused where choices are never limited by disability. We create programs & services which support the life choices of our clients. We provide people with services & programs that promote flexible, independent living support that is sensitive to their individual needs, including-personal care, household tasks, mobility, personal admin, maintaining aids & equipment, social, recreational & educational activities.

At Mylestones, we find employment for people with disabilities and barriers so they can grow beyond expectations, seize new opportunities and do amazing things with their lives.

We can provide the expertise, tools and advice to help our clients find, and keep, the job they love. We know that given the right opportunities, people can grow beyond expectations and reach their career goals. It’s why we refuse to compromise in chasing the best lives for our clients, and ourselves.

We are Independent, Dedicated, Efficient and Always Listening to YOU. And that makes us your IDEAL plan manager.
You have maximum flexibility with how you want to spend your NDIS budgets. You can use any provider or therapist for stated supports in your plan, even if they are not registered with the NDIS. You can even hire your own workers.

How Plan Management Works
1. You access services and your providers send us your invoices.
2. We claim from the NDIS and pay the providers on your behalf.
3. If you are required to pay for anything upfront, simply provide us with the receipts and we will reimburse you directly.
4. We send you monthly statements to help you track your plan spending.

Owen Allen established Phoenix Functions in 2008 and designed the rEvolve inclusive dance facilitator training program in 2018. He has worked with people of all adult age groups and all abilities including professional dancers, the older person, people with parkinson's syndrome, pschizophrenia, and visual impariment. The revolve program is for 15 years and over and suitable for anyone with the cognitive ability to follow instructions at a 12 year old level. Participants can otherwise have any level of physical ability and disability. Carers attend where necessary.

It's not what we do, its how we do it that make the services special at
Home Heart & Health Care. Adding the personalized touch to each service.
Home heart & health care provides quality home care services in the Cairns area. Whether you’re looking for Personal care, medication assistance, home and yard maintenance or are interested in our 24-hour care services we can assure you that our unique team is ready and available to support you no matter what your journey is.

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Training Connections Australia - RTO# 31714

Worklink Employment Support Group Inc. (Worklink) is a diverse organisation that provides employment assistance, rehabilitation and training.

Worklink is a non-profit organisation, funded by the Australian Government, and administered by a voluntary board. Founded in 1996 with a staff of two, Worklink has now grown to over 60 employees, reflecting the ever increasing need for our services in Cairns.

Worklink’s head office is in Cairns and covers the entire Cairns region; south to Cardwell, north to Mossman, west to Atherton and east to Yarrabah.

Creating sustainable self-regulation tools for children with ASD, ADHD, tourettes, behavioural issues and so much more, through the magic of circus play, yoga and dance.

Rights in Action is a non-profit, community based organisation that provides strong independent advocacy for people with disabilities who are in vulnerable situations.

We are completely on the side of the person with a disability and will support them where needed.

Rights in Action strongly supports people where we believe an individual has been taken advantage of or their rights have been infringed upon because of their disability.

Rights in Action provides advocacy assistance to people with disabilities who live in Cairns, Yarrabah, Mareeba and Atherton.

Mobility Rentals and Sales offers a huge selection of the best quality mobility and disability aids for sale online with fast shipping available to Cairns. Their range includes hospital beds, wheelchairs, patient hoists, bathroom and toilet aids and much more. Shop online now.

APM is the largest private DSS contracted provider of Disability Employment Services. Services are delivered nationally from more than 300 locations.

Deaf Services Queensland is the prominent service provider for Deaf and hard of hearing community members across all ages in Queensland with a focus on community and empowerment.

Cairns Occupational Therapy provides Occupational Therapy services on a fee for service basis. Established 18 years ago by a Cairns local we aim to provide functional rehabilitation to increase safety and independence at home and work. We have four OTs to meet your needs.
We have expertise in Hand, wrist and arm therapy - including splinting
Scar, swelling and lymphoedema management - including prescription of compression garments
Home / work modifications and assistive equipment prescription and training
Pain management therapy - especially for neuropathic pain and chronic pain
Rehab following brain injury
Work rehabilitation services

TCL is a not for profit organisation in Atherton, North Queensland. TCL provides support on an individual basis and in group settings for people with disabilities and/or mental illness to have opportunities that increase their connection and sense of belonging within their community in the tablelands region. This includes all types of community options that compliment a holistic lifestyle. The support is negotiated between the person with the disability and/or advocate and the service.

Support Workers direct their efforts towards increasing the independence of the person with the ultimate aim of complete community interconnection wherever possible.

We are opening 'The Grove' very soon - a dedicated space to host activities and experiences that will increase opportunities for positive community inclusion.

TCL is a registered NDIS provider.

We are currently registered to provide the following support:

Assistance with personal activities and personal care
Assistance with daily life tasks in your own home, a group or shared living arrangement
Participation in community, social and civic activities
Managing life stages, transitions and supports
Development of daily living and life skills
Assistance with travel/transport arrangements
Assistance with household tasks
Plan Management

The National Disability Coordination Officer program works toward the Australia-wide coordination and delivery of support services for people with disabilities that are, or will be attending, university, TAFE or other training organisations.

National Disability Coordination Officers will work to build links between the education, training and employment sectors, so that people with a disability have assistance at all levels.

The NDCO program aims to:
Improve transitions for people with a disability from their school or community into post-school education, training and subsequent employment
Increase participation by people with a disability in higher education, vocational education and training and employment
Establish better links between schools, universities, TAFE colleges, training providers, employment services, employers and disability service providers so that they can work together to provide the best possible assistance for people with a disability.

Your North QLD NDCO is: David Swayn - 0488794483

Bathroom Renovations for elderly and people with disability.

Getting Ready for NDIS? We can help you.

The National Disability Insurance Scheme (NDIS) will roll out in Far North Queensland in July 2018.
NDIS is a new way of providing disability support and will give people more choice and control. FlexiChoice is helping people understand and get ready for NDIS.

Because we are all unique with different circumstances and different objectives in mind, we require a personal plan which reflects our individual needs.
Its time to think about your future, your personal goals and what support you require to achieve these. What's going to work best for you?

FlexiChoice can assist you to prepare for your NDIS assessment by identifying your needs, goals and what’s going to be important for you in the future.

Call 4092 2332 to organise a chat to ensure the best outcomes for your future under NDIS.

John Enriquez is a Certified Practising Speech Language Pathologist with over 20 years of clinical experience in the area of:
- Early Intervention and Children with Disabilities
- Adolescent and Adult with Disabilities
- Communication Assessments and Visual Supports
- Eating and Drinking Plans and Assessments
- Mealtime Management Plan and Monitoring
- Goal Setting and Individualized Therapy
- Parent/Educator/Carer/Staff/Keyworker Training
- Prep / School Readiness
- Literacy and Reading and Phonology
- Aged Care and Nursing Home Assessments
- Group Home and Supported Accommodation Visits

STEPS Employment Solutions strives to make a positive impact in the lives of the people we work with by providing career pathways and engaging closely with employers who provide jobs and training.

STEPS Employment Solutions is a part of STEPS Group Australia, a for-purpose organisation that has been supporting customers and communities throughout Australia since 1989.

We are passionate about making a difference by providing individuals and communities with the opportunity to shine.

We create positive change by providing education, training, employment and community services that empower and teach people the right skills to achieve their goals and build a brighter future.

Strategic partnerships play a key role in the services we deliver and we work hard in regions across Australia to create mutually beneficial relationships with industry, local employers, government and the community. Over the years these partnerships have seen us create innovative solutions for communities and pathways to independence for thousands of our customers.

Gail’s passionate interest in working in the area of communication & swallowing disorders developed after working as Speech and Language Pathologist with many different clientele in various parts of the world. Following her graduation from La Trobe University in Melbourne she worked in the areas of early intervention, adult neurology and learning difficulties of all ages. Her clinical work also took her on many exciting learning travelling experiences in the UK, Canada, Adelaide, Perth and Brisbane.

Gail now thoroughly enjoys directing & consulting with the Specialised Speech Services team and Vocal Boot Camps with a variety of Health Professionals and Corporate Business personnel with similar philosophies ; to promote client’s communication, swallowing & vocal skills and to see positive outcomes when applied to their everyday lives.

WE HAVE SPECIAL INTERESTS IN THE FOLLOWING AREAS WHICH MAY ASSIST YOU:

COMMUNICATION & SWALLOWING

We specialise in many areas to improve your communication and swallowing skills using preventative techniques to minimise the risk of developing issues eg. fluency therapy techniques if you would like to manage your speech dysfluency better or rehabilitation & compensation techniques to help you eat & drink safely with enjoyment.

VOICE

Statistics show that professional voice users maybe like yourself are in the 60% range of developing a vocal issue & that prevention is simple!

preventative techniques to minimise the risk of developing issues with your voice eg. nodules on your vocal cords
increase your ability to project your voice over a noisy audience
if you would like to improve the quality, pitch and tone of your voice
BUSINESS COMMUNICATION
business communication coaching by facilitating your awareness of & ways to improve your communication skills including effective use of your voice during your promotional, marketing, sales and public speaking events.
ACQUIRED BRAIN INJURY (ABI)
re-training your communication and swallowing skills if you have an acquired brain injury
MENTAL HEALTH
working with you to improve your communication, voice & swallowing challenges influenced by your mental health
ACCENT REDUCTION
reducing your accent which interferes with people understanding your verbal speech production eg. when English is your Second Language (ESL)

Being able to create your future your way.

breakthru is a national not-for-profit organisation committed to empowering people to create their own futures. Through the provision of high-quality person-centric programs, we enable thousands of people every year to address mental health, employment, disability, homelessness, and training needs.

breakthru operates on the premise that everyone’s needs, preferences, and aspirations are different. Our commitment to client choice and family inclusion is well demonstrated through our individualised services and person-centered principles.

With over 20 years of demonstrated service to the community, breakthru supports both people who have transitioned to the NDIS and those who are awaiting transition in their area. As a nationally registered NDIS provider, breakthru can support you to access a range of supports, including NDIS.

In addition, we also recognise that sometimes to get the best job, you need to upskill yourself through additional learning or training, as a registered Training Organisation our team at breakthru can also deliver exceptional training across the East Coast of Australia.

We are proud to claim the title of social visionaries and we are committed to opportunity and advancement for all Australians and all our work underpins this ethos.

National Disability Support Partners or NDSP is a compassionate organisation made up of knowledgeable stakeholders committed to providing innovative support services within a fun and trustworthy environment.

NDSP is a NDIS registered provider, specialising in Plan Management

We are here to manage your NDIS funds on your behalf. Our experienced staff are highly skilled and ready to help you!

Plan Management with NDSP allows you..
To live your life while we manage claims, payments and administration of your NDIS budget
The opportunity to have full choice and control of service providers
To have access to our diverse skillset of extensive NDIS and accounting experience
The advantage of transparent communication between NDSP, you and your providers
To ensure fast payment processing

Pharaoh Care was established to provide Disability care for functionally dependent people in the Cairns and surrounding district. Our main aim is to help people living with a disability to retain independence and regain function!
Put simply we see our job as:
“To help our clients to maintain their level of independence to live actively within the environment of their own home and within the community”.

Vision
Pharaoh Care’s vision is to be the service provider of choice disabled people in Cairns and surrounding district by working in partnership with individual clients and their carers to enrich individual quality of life
Purpose
Our purpose is to provide a flexible and reliable disability support services supporting our clients to live independently within the community.

To do this we provide basic support services to people with a disability. We provide help at home, give support to get eligible client out into the community

here at Pharaoh Care we are committed to providing high quality care and support that meets the needs of all our clients.

Values
Respect For our clients, community, staff, management, and each other.
Integrity Acting honestly and transparently in all our dealings and being committed to the interest of our community.
Client focus To meet the needs of the client as a priority.
Professionalism A commitment to our clients and the quality of our work
Capacity building Ongoing capacity building across all levels of the organisation.
Reconciliation Promoting cultural awareness and respect.
Independence Enhancing client’s ability to live independently.

At Independence World, we actively advocate on behalf of individuals with a disability that need more care. If a person has to constantly ask their friends, family or volunteers to assist them, it can break down relationships and those that are untrained can injure themselves, ultimately costing the tax payer more. A person may only need a only a few hours extra to stay healthy and happy, we help them get it. If they need 24 hour care, we have also helped people get that. Ask us for advice regarding the National Disability Insurance Scheme.

The Disability Services Officer assists students with a disability to achieve their training and education goals. The Disability Services Officer can:
* Provide information on course content * Help you identify support needs * Negotiate with teachers about your program * Provide adaptive equipment * Discuss reasonable adjustments for long and short term disabilities * Assist you to contact other service providers

Who can access Disability Services? Contact TAFE Queensland North's Disability Officer if you think your studies may be affected in some way by a disability or chronic medical condition such as:
* Hearing impairment * Vision impairment * Mobility (wheelchair user, chronic pain, amputee, back injury, severe arthritis) * Psychiatric disability Medical conditions (asthma, epilepsy, diabetes, heart conditions) * Intellectual disability * Learning disability

Peak Plan Management provides a simple, straight forward approach to ensuring our clients' NDIS plans run smoothly. We appreciate that self-management can be time consuming and create unnecessary stress for many participants. We undertake provider payments and budget monitoring as well as liaise with providers, as well as assist to set up service agreements and trouble shoot purchasing as required. We make payments to providers twice weekly and also offer a handy phone app to track all expenditure in real time. We are independent and 100% committed to you which gives you Choice, Control and Freedom.

FNQ Children's Physio provides specialised paediatric physiotherapy intervention to children in their natural environment including home, day care, school and community settings.
Joanne Backer is the Principal Physiotherapist at FNQ Children's Physio and has worked extensively in paediatrics across the continuum of care.
Joanne is commited to providing a co-ordinated approach to child development and works closely with the team around the child, liaising with multiple health professionals and specialists, day care staff, schools and carers, providing reports as needed.

Fix It Counselling is a no nonsense service for people who want to fix an issue and get life sorted. It's a service where there's no judgments, no long-winded professional dialogues with fancy words, no lying on a couch, no incense or chimes, no sand play or any other warm and fuzzy stuff. At Fix It Counselling we like to cut to the chase, to call a spade a spade and to get in and sort out what's going on. We're a solutions focused, task orientated counselling service for people who are ready to fix what's going on.