Support Coordination

EmpowerAbility FNQ is a locally owned and operated business, proudly supporting our local community in our sixth year of operation. We are dedicated to empowering people living with a disability who receive funding through the Australian Government’s National Disability Insurance Scheme (NDIS).

Our vision is for the people we support to have the same opportunities as all Australians, and to be empowered to live life on their own terms. We achieve this by working closely with each individual to develop personalised supports that foster connection, promote inclusion, and provide empowerment across stages of life. Guided by our values of respect, compassion, teamwork, honesty, communication, and accountability, we strive to create an environment where everyone can thrive within their community.

NDIS Services we offer include:

🟣 Direct Support Services

🔹 Assistance with Daily Life
🔹 Assistance with Social, Economic and Community Participation
🔹 Short Term Accommodation and Assistance (including the provision of respite care)

🟣 NDIS Support Coordination

🔹 Level 2 Support Coordination
🔹 Level 3 Specialist Support Coordination

🟣 Psychosocial Recovery Coaching
🟣 Training For Carers/Parents

To enquire about our supports, please contact us at: Info@empowerabilityfnq.com.au

If you are seeking employment and would like to learn more about our organisation, to determine whether we are a good fit, please contact us for a confidential discussion:

Jackie McDonald
Business Development Manager
0455 773 536
bdm@empowerabilityfnq.com.au

🌸 NOTE🌸:  Feb 2026 - WE ARE AT CAPACITY AND WILL NOT BE ACCEPTING NEW CLIENTS UNTIL FURTHER NOTICE.

About Swift SC - Swift Support Coordination Au is a female owned business providing Support Coordination and Specialist Support Coordination services.

Based out of Cairns, Qld, our staff have the ability to support NDIS participants across the whole north of Australia from North Queensland, the Northern Territory and northern Western Australia. We’re your northern Australia specialists!

We can come to you in rural and remote areas periodically for face-to-face support, and the majority of our work can be done remotely via phone, video conference and email.

Our role is to ensure that your needs are adequately met with service providers local to you, who you know and trust.

What your Support Coordinator will do for you:

🟢 Help you to understand your NDIS Plan
🟢 Break down your funding package to get you the most value
🟢 Connect you to new providers
🟢 Liaise with your existing providers
🟢 Co-ordinate stakeholder meetings
🟢 Advocate for you when your needs change
🟢 Complete NDIA Reporting
🟢 Attend planning and review meetings with the NDIA/LAC
🟢 Answer your questions about the NDIS

Our staff are qualified mental health clinicians who can also provide Psychosocial Recovery Coaching.

We work with Self Managed and Plan Managed NDIS participants.

About Hannah - Hannah is a Social Worker with 20 years’ experience working in the mental health and disability sectors. Having worked as a Program Manager for the local NDIS LAC Partner for over 2 years, she is highly skilled at understanding NDIS plans and has strong networks in the local disability sector. Hannah is a member of the Australian Association of  Social Workers.

We provide service in person in Cairns and surrounding areas and remotely to anywhere in Qld, NT or WA.

info@swiftsc.com.au

ITEC Group empowers individuals by building their capabilities and creating meaningful opportunities through our youth, employment, aged care, and disability support services. We focus on understanding each individual’s unique needs and aspirations, providing tailored support to help them achieve their goals.

We are a proud, family-owned Australian business with 31 years of experience providing culturally informed services. We are a registered government provider across all our services and are recognised as a First Nations specialist in employment services.

Our experienced team of over 400 operates across Queensland, the Northern Territory, South Australia, and New South Wales. Additionally, we collaborate with a vast network of referrers, specialist services and providers, employers, families, and communities to help those we support reach their goals.

We are committed to a culture where diversity and inclusion are embraced, and we take great pride in our 'We CARE' values: We Care, We Appreciate, We are Reliable, and We Empower.

I'm Nicole Ramsamy, an Indigenous Nurse Practitioner and from Cape York and Torres Strait Islands.  I have lived in Cairns for the past 2 years settling back and establishing NDIS business as Linkup2care and currently providing Support Coordination and Nursing Services.    I'm a local and grew up in Cairns my Aboriginal heritage is from Wujal Wujal and Torres Strait Island heritage is from Boigu Island in the Torres Strait (Central Islands).

I offer a mobile, telehealth service, nursing clinical load, education to support workers and their family, monitor and caseload participants.  I am a Nurse Practitioner providing a prescribing services and referral service where I collaborate with specialist Drs and departments either privately or in the public system.

Services offered:  Nursing, midwifery, education,  support coordination.  My service has a broader scope in complex nursing cares such as diabetes, indwelling and mitrofanoff catheters, feeding tubes, colostomies and bowel care, assessments eg. continence, wound care, injections, medications, and I collaborate with the gp assist with appointments to name a few services.

I have spent the past 30 years living and working in Very Remote Aboriginal Communities in Far North Queensland.

Feel free to email me  admin@linkup2care.com.au or call me for a chat.

Life Ur Way is a locally owned and operated Disability Support Provider, located in Innisfail and servicing the Cassowary Coast region.

Services provided include -

Development of Daily Living and Life Skills
Daily Personal Activities Support
Daily Life Tasks Assistance
Participation in Community, social and Civic Activities
Group and Centre Based Activities
Life Stages, Transitions and Supports Coordination Assistance
Accommodation / Tenancy Assistance
Early Childhood Early Intervention (ECEI)
Therapy Assistance

Counselling:
Hayley Leonardi, a registered counsellor with the Australian Counselling Association, having recently completed a Masters of Guidance and Counselling at James Cook University. I am also a secondary teacher, with experience in teaching students with Special Needs, a skill I am able to utilise when working with NDIS participants.

Having many years of experience in helping individuals navigate through life's challenges, Hayley believes that everyone deserves to live a happy, fulfilled life, and she is passionate about helping people achieve that. Her approach is warm, empathetic, and non-judgmental. She offers a safe and confidential space where participants can share their thoughts, feelings, and concerns without fear of criticism or rejection.

Although we know that counselling is not a ‘one size fits all’ approach to healing, Hayley specialises in Person-centred therapy, Psychodynamic therapy, Mindfulness-based Cognitive Therapy and Cognitive Behaviour Therapy (CBT) and is committed to helping your participants overcome any obstacles that may prevent them from living their best life. She uses evidence-based techniques to help gain insight, develop coping skills, and make positive changes in your participants lives.

Hayley is based at Life Ur Way’s office in the Innisfail Food Emporium Wednesdays and Thursdays, and happy to visit you in your home or wherever you are most comfortable. Please do not hesitate to contact her if you would like more information or just a chat about her services and how she can help your participants.

Contact Hayley@lifeurway.com.au

General Enquiries – info@lifeurway.com.au
Administration – admin@lifeurway.com.au
Anthony Cini - anthony@lifeurway.com.au | 0408 535 331
Alison Den Hartog - alison@lifeurway.com.au | 0428 818 550

Yalgan are proudly First Nations owned and operated. Our mission is to deliver culturally safe supports for mob on the National Disability Insurance Scheme (NDIS) and provide opportunities for Aboriginal and Torres Strait Islanders to work with us and build their work experience in the disability sector.
Yalgan Support Services also take pride in creating safe spaces for LGBTIQ+ participants and community.

Yalgan Support Services are based in Brisbane and have recently launched services in Cairns and have the capacity to take on clients who are self-managed or plan managed.

Our current services include the following,
• Assistance with daily living
• Social and community support
• Domestic assistance
• Capacity building activities
• Support coordination

Why choose Yalgan Support Services as your NDIS Service Provider?
We take the time to sit down with you to discuss all things NDIS. Transparency from Yalgan to you and vice versa.
Our great support workers and staff are employed based on professional and lived experiences as we believe growing up in the community with mob and connection to culture is just as important as delivering experienced professional supports and services.
Yalgan Support Services will be dedicating time for staff for upskilling opportunities to uphold an empowered workplace. Afterall education is key to success.

Yalgan Support Services from CEO, admin and support workers continue to work as a team to create better safer spaces for you to grow. We encourage you to speak up if you’re not comfortable with something. If you think that our service isn’t up to par, please let us know. Let’s grow together to better the NDIS space for all.

Regional Link Support Services provides NDIS Support Coordination across Far North Queensland, with a focus on regional, rural and remote communities.

We help participants, families and nominees understand their NDIS plan, connect with suitable providers, follow up referrals and reports, prepare for plan reviews, resolve support gaps, and coordinate supports in a practical and person-centred way.

We focus on clear communication, smaller caseloads, transparent billing, and creative support finding - especially where local services are limited or difficult to access.
 
Servicing: Cairns, the Tablelands, Mareeba, Innisfail, rural and remote Far North Queensland, and Cape York communities where appropriate.
We provide support by phone, email, video/telehealth, and mobile/outreach visits

Email: support@regionallink.com.au
 

Pharaoh Care FNQ Pty Ltd is a locally owned NDIS service provider that was established to provide care to individuals in the Cairns region, and then being lucky enough to expand our services to Mareeba, Mossman and Cooktown.
Pharaoh Care FNQ’s main goal is to provide distinctive and quality support services to individuals who require assistance to maintain and improve their quality of life. We believe we execute this goal through providing services such as; personalized care plans, assistance with daily living task, promoting social engagement through meaningful activities – such as fine tuning your skills at our community hub, community participation and much more.
We don’t just stop there, we have capacity for SILs (supported independent living), STAs and MTAs at our 3 local properties – Smithfield, Trinity Beach and a beautiful mango farm located 10 mins from Mareeba. If you’re wanting to be closer to the city, a short walk to the beach or you’re seeking an escape, call us today for more information.
Here at Pharaoh Care we are dedicated to providing high quality care and support.
COOKTOWN: Pharaoh Care FNQ is proud to announce the recent expansion of our services to Cooktown, this is our first step towards servicing remote communities. Located at 5 Helen Street, we can guarantee that there will always be a friendly face there to assist with any question.
OUR SERVICES: 

🔵 Daily living/ Life Skills
🔵 Personal Care
🔵 Community and Social Access
🔵 Domestic Assistance
🔵 Respite Care
🔵 Support Coordination
🔵 STA/ MTA’s
🔵 Supported Independent Living
🔵 Wheelchair Accessible Bus
🔵 Community Hub – music, jewellery and cooking classes

You CARE, We CARE, We PHARAOH CARE – contact us today on 4031 1771 or info@pharaohcare.com.au

Providing Quality Shared Independent Living (SIL), Medium Term Accommodation (MTA), Short Term Respite (STR), Support Workers, & Support Coordination. QLSS is a NDIS Registered Provider in all States & Territories of Australia.

QLSS is a registered NDIS provider delivering person-centred disability supports that empower people to live independently, build confidence, and stay connected to their communities. With a strong focus on dignity, choice, and inclusion, QLSS supports participants across North Queensland through Supported Independent Living (SIL), Community Access Supports, and Support Coordination.

QLSS specialises in supporting people with complex needs, including psychosocial disabilities, trauma-related support needs, and participants from culturally and linguistically diverse (CALD) backgrounds.

🟦 Supported Independent Living (SIL)

QLSS provides tailored Supported Independent Living services designed to help participants develop daily living skills, increase independence, and enjoy a safe and supportive home environment. Supports are delivered in a way that promotes choice, personal growth, and meaningful participation in everyday life.

🟦 Community Access Supports

Through its Integrated SIL and Community Access model, QLSS offers flexible support both at home and in the community. This approach allows participants to pursue their goals, engage in social and recreational activities, build life skills, and maintain strong community connections while receiving consistent support from a trusted team.

🟦 Support Coordination (Levels 1–3)

QLSS delivers accredited Support Coordination services, helping participants understand and implement their NDIS plans, connect with providers, coordinate services, and achieve meaningful outcomes. The team also supports participants through complex situations, service transitions, and crisis response, ensuring supports remain effective and aligned with individual goals.

QLSS supports participants across Australia to build independence, achieve their goals, and live life on their own terms

FNQ Coverage

Greater Cairns Region: Bayview Heights, Bentley Park, Brinsmead, Bungalow, Earlville, Edge Hill, Edmonton, Freshwater, Gordonvale, Holloways Beach, Kanimbla, Manoora, Manunda, Mooroobool, Mount Sheridan, Mount Whitfield, Parramatta Park, Redlynch, Smithfield, Stratford, Trinity Beach, Trinity Park, Woree, White Rock, and Yorkeys Knob.

Contact: Barbara Sparrow, Cairns Service Manager
07 4426 1812 Mount Sheridan

hello@qlss.com.au

Albizia provides support coordination for people in the area from Edmonton – Greater Cairns area to Northern Beaches - Mossman/Rocky point as well as on the Atherton Tablelands.
I mainly support people with degenerative neurological conditions such as MND and MS.
I only support people that is over 18yo.

Contact Yvonne Reddacliff

Xtremecare Australia (XCA) is a NDIS Registered Provider specialising in delivering NDIS supports to First Nations People. We are experts in Support Coordination and Plan Management services, with a prominent focus on remote regions. We understand the importance of delivering a culturally safe and competent service to ensure fair and equitable access to all.

We understand the importance of Aboriginal and Torres Strait Islander cultural practices, traditions, and protocols within the various communities. Xtremecare is committed to ensuring that our service is tailored to each individual and community’s needs.

We aim to build up the capacity of participants and communities to empower them to deliver NDIS services in their community, which will create long term sustainability in the future.

We provide our Plan Management service nationally, our Support Coordination service is delivered only in the Western Cape Region, Northern Peninsula Region, and Torres Strait Regions.

Occupational Therapy referrals now in the Western Cape Region.

Delivering 1:1 supports Disability and Mental Health, SIL, STA, Support Coordination, Community Nursing, Counselling.

Support Coordination, helping you get the best out of your plan and delivering coordination with the best resources to ensure you are receiving the best care and living your life the way you want to live.

Your Journey, positive outcomes with everlasting results - Helping you create the life you deserve.
Our experience enables us to offer effective outpatient, individualized, psychological care. We treat a number of mental health disorders, and provide a neutral ground to individuals, families, and couples. Our focus is to help individuals heal, energize, and become aware of their inner strengths. We achieve this by providing a neutral safe space, listening to your concerns, and customizing a treatment plan. We promise to be there for you every step of your journey. Our goal is to help you grow from your struggles, heal from your pain, and move forward to where you want to be in your life. Delivering 1:1 supports In-Home and out in Community. UR Voice, UR Choice. You have the say in how you would like your supports delivered.

We are person centered. All staff are highly skilled, matching staff to you and your needs, you have a say in recruiting your staff.

Servicing areas from: Palm Cove - Gordonvale.

Hours' Mon-Fri: 8.30am - 4.30pm

Referrals: bdm@holisticlifestyleservices.com.au

I'm Casira, Owner of Ochre Care, Proud Bunuba/Yamatji woman

I offer quality social work services to individuals & families in need, including NDIS Support Coordination and dedicated to providing quality support coordination in Cairns and the Atherton Tablelands.

Capacity Building - Improved Daily Living is also being offered in the Cairns & Tablelands areas:
Therapy Supports (7 or older) - Social Work 15_621_0128_1_3

I have extensive experience working in various roles within the NDIS Industry such as:  Child Safety,  Incarcerated individuals/Queensland Corrective Services; and Youth Justice

As a social worker with a person centred approach, I have strong interests in improving the lives of people that live with a disability and Aboriginal and Torres Strait Islander people. Also, having lived and worked in remote areas of Australia, I understand the challenges associated with limited services in these areas.

🟩 Disability Support Worker providing quality on the ground support to participants, including daily living, community access and personal care

🟨 Support Coordinator with a Not for Profit Organisation helping participants to understand their plan and connecting them to NDIS providers, community, mainstream and other government supports to build capacity and gain independence

🟦 Case Manager with Disability Services, Queensland Government helping individuals and families with accessing the NDIS, including individuals incarcerated and living in very remote Aboriginal communities.

I am currently accepting plan managed clients

Synapse provides a range of support services for people who have been impacted by brain injury and disability, and promotes quality of life, self-determination and choice through information, specialist support and targeted research activities.

Housing Options
We know how important it is to live a quality life at home and we understand the specific housing needs that relate to brain injury.

We will support you to connect with and coordinate NDIS funded housing activities, ensuring life with a brain injury is lived as independently as possible.

Supported Independent Living (SIL), Specialist Disability Accommodation (SDA) and Improved Living Arrangements, so support is provided to ensure the people obtain or retain appropriate accommodation including assistance applying for a rental tenancy or undertaking tenancy agreement obligations.

Shehana Friday - First Nations Engagement Officer and Support Coordinator: Mobile 0429 392 360 or sfriday@synapse.org.au

Contact: Tonia Savo  tsavo@synapse.org.au  Phone: 0418 681 027 or 07 4230 0670

Phone:  1800 673 074 or 07 3137 7400

Cairns Support

NDIS Support Services

OUR SERVICES

Consult with you and your trusted connections to resolve support issues
Obtain professional medical advice and assessments to evidence your situation and support your reviews
Negotiate necessary funding and make sure you have reliable and proper services to meet your needs
Ensure your team understands your situation and needs

Neuro-Spicey is now accepting referrals for Support Coordination.
We are a First Nations owned and operated behaviour support service.  We believe that true growth comes from meaningful connections and understand that each individual is unique. We’re committed to a creative, flexible, and thinking outside the box while supporting your therapeutic journey.
Areas of expertise include:

🟠 Cultural safety, Advocacy and consultation
🟠 Forensic BSP
🟠 Criminal justice, Youth Justice and Child Safety orders
🟠 Sexualised behaviours and high risk behaviours
🟠 Children and youth:   complex trauma, Autism, OCD and ADHD, domestic and family violence - neurodivergent affirming replacement strategies whilst trauma informed
🟠 Family intervention and attachment parenting support

Our passion for working with multi-disciplinary teams, collaborating responses that are person focused to ensure a wholistic approach to working with the participant. We value working from a strengths perspective, and person focused to ensure the participant feels heard and is able to reach their life goals.
We offer support workers who are trained within our organisation to come along side the participant and family, offering in home support with flexible delivery times when teaching replacement behaviours to ensure our participants develop sustainable outcomes.
Email: hello@neurospiceysolutions.com

Based in Mareeba, FlexiChoice is a local disability support organisation aimed at enriching the lives of people with a disability in our community.

FlexiChoice makes it easy for you by offering personal Support Coordination to NDIS participants and or carers.

We can provide information and advice with planning, budgeting and connecting to support services.  Once you are receiving funded services we can monitor progress and adjust support as required.

Direct Support (utilising FlexiChoice staff) is currently provided, but not limited to, the FNQ Northern Tablelands region, including:

Mareeba
Kuranda
Tolga
Atherton
Koah
Dimbulah
Mutchilba
Julatten
Mt Molloy
Walkamin

FlexiChoice offers support including:  

Learning and Life-Skills Development
Community Access (including  transport)
Shopping & Meal Preparation
Social Support
Sporting & Leisure Activities
Light Domestic Support
Personal Care
Independent Living Assistance
Recreational Activity Base
Carer Respite
Overnight 24 hours Care
Planning & Case Management

We're not just Support Coordinators, we are your local NDIS experts.

Support Coordination
Specialist Support Coordination
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life stages, Transitions and Supports
Workplace Assistance

Our highly trained & experienced Support Coordinators have deep networks in local community, are fully immersed in the NDIS ins and-outs, and keep ahead of the details and changes. We stand side by side with NDIS Participants through their NDIS journey.

We provide Support Coordination services across North Queensland from Mackay to the Torres Strait Islands.

Our team has rich networks and localised knowledge of culture and services. Through experience, we have streamlined experience and expertise in specific support categories, like Hospital Discharges,

Psychosocial Recovery Coaching, Aboriginal and Torres Strait Islander Family Support, and Deaf Community coordination.

Our team members come from customer service backgrounds, they are from diverse backgrounds and cultures, and they are local to their communities. As a result, we are relatable to our clients; we are highly trained and experienced in NDIS processes, and we have an incredible work ethic - we are here, we have time, we are on your side.

Our Mainstream Support

Coordinators have expert knowledge of service offerings – including mainstream, community, and informal supports – and have strong provider networks in the participant’s local area.  Within this team, we have technical advisors in culture, language, sensory supports, education, housing, and child safety

Our Hospital to Home Support

Coordinators are highly experienced in hospital/respite transitions to home/country.  Lead by our First Nations Executive Manager, Josh, this team works directly with the local hospitals, aged care facilities and the NDIA to move people out of inappropriate accommodation, into a home with supports. This team specialises in Specialist Disability Accommodation, Assistive Technology, and Supported Living Arrangements.

Complex Support Needs Pathway

Provides Specialised Support Coordination for participants living with a disability who have many different challenges impacting on their lives such as mental health issues, incarceration or homelessness, and need a higher level of specialised supports in their plan.

We are Tropical Heart Support Coordination (SC); a Cairns based support coordination service for people living with a disability.  Welcome to our family!

At Tropical Heart SC, we whole-heartedly believe in the holistic benefits of providing a family-centric environment, where every participant is seen as a member of our family.

It is our mission to only provide individualised NDIS support coordination services, tailored to meet each person’s unique needs, we love nothing more than connecting our family with our range of trusted independent and registered providers, knowing it will likely be a brilliant match, time after time.

If you’re ready to join a NDIS Support Coordination Service with heart at the core of everything we do, please, come on over, we welcome you with open arms and look forward to you becoming part of our expanding family.

Disability Matters Inc, is the Tablelands largest NDIS Provider, with over 20 years experience in the arena.

We provide Plan Management, Support Coordination, and Direct Support (including in home, community access, Supported Independent Living, and Short Term / Medium Term Accommodation).  We provide services from Cardwell to Cape York, although the direct support activities are limited by reasonable driving range for our Tablelands based support workers.

Individual support for you - in home or in the community

Disability Matters provides individual support to clients either in their own home or in the community.

Whether it’s personal care, capacity building to develop independent living skills in and around the home or even help with household tasks, Disability Matters can help to provide personalised supports for you.

We can assist with social and community participation and the development of daily living skills. We also have staff that can provide employment and education support. Members of our Coordination team are also trained in behaviour management and can offer you strategies for managing behaviours.

Our staff have received training on the importance of focusing on client goals at each support shift and reporting on those goals. Including people with a disability in community life helps build more inclusive and diverse communities. It enriches community life for everyone and helps break down barriers and promote better understanding.

We promote community inclusion by providing support to clients who desire to:

🟠 Maintain and develop life skills and increase independence
🟠 Continue learning and participate in meaningful leisure, recreational, social and cultural activities
🟠 Participate and be included in the local community
🟠 Have active and valued roles in the community
🟠 Expand friendships and support networks
🟠 Be supported in making the transition from school to adult life

We have an amazing team of dedicated and experienced staff and we conduct recruitment of new staff on a regular basis. Many of our staff have completed their Certification III in Individual Support and we have also put many of our staff through high intensity workshops so they have the required skills to support individuals who need that extra level of care.

Housing and accommodation - Supported accommodation for you

For those times when everyone just needs a break, we provide 24-hour support in accommodation at our Cook St house in Atherton.

The house provides overnight care, 7 days per week. With up to four clients able to stay at a time, the house has built up a reputation of being a caring, supportive and enjoyable “home away from home” for people living with a disability.

Clients are encouraged and supported to participate in a variety of activities whilst at Cook Street, both indoors and outdoors. Some activities we offer at Cook Street include:

🟠 Access to a sensory room
🟠 Music sessions
🟠 Craft sessions
🟠 Fun days with BBQ’s and games
🟠 Outings into the community and local attractions including Tinaroo Dam, Lake Eacham, local parks and whatever other activities or events are being held

Younger clients at the home often feel they have gained some independence away from their families whilst their parents have peace of mind knowing that their child is being appropriately supported.

Our support at Cook Street is based on a 1 support worker to 2 clients (1:2) ratio, however, we have the ability to scale down to 1:4 or up to 1:1.

Supported independent living for you

Disability Matters manages supported independent living (SIL) houses where housemates are provided with 24/7 support. This is their home!

Supported independent living is a wonderful opportunity for people who wish to live their own life, have the company of a housemate/s and there is the comfort and reassurance that care and support is in place all day every day.

Our support workers provide assistance with banking, shopping, domestic chores and skill development if and when required. Assistance and support are provided to enable the residents to pursue their own particular interests, and become contributing members of their community. This support strengthens the client’s independence and gives peace of mind to their, often elderly, parent carers.

Disability Matters can source a home for those who are interested in pursuing this option. We will guide you through the NDIS pathway to gain the required SIL funding and if required also find you a compatible housemate.

If you are interested in SIL in the future, but not quite ready yet, we can place you on a ‘waiting list’ for when a vacancy becomes available in one of our existing houses.

To apply for Supported Independent Living, please go here and register online: at https://disabilitymatters.org.au/apply.html

For Referrals, please visit this page and register online: Apply online also at https://disabilitymatters.org.au/apply.html

info@disabilitymatters.org.au
https://disabilitymatters.org.au/housing-accommodation.html

ARC Disability Services Inc. is a community based organisation with a long history in the Cairns and Far North, supporting children and adults who have a disability their families and support networks. Established in 1976 by a group of parents with a vision for their children, we pride ourselves on being person focused, friendly, flexible and fun!

Our Vision is that people who have a disability are empowered to reach their full potential, dreams, and aspirations, enabling them to enjoy a fulfilling life of their choosing as valued members of the community.

We work collaboratively with our service users, their support networks, and the community, to facilitate a range of options and opportunities which promote active participation for all.

Services include:

Plan Management
Coordination of Supports
Supported Independent Living
Direct Services
Group Programs
Social & Community Participation
Short Term Accommodation.

The ARC Holiday House provides Short Term Accommodation Assistance to people with disabilities in a friendly, tailorable to need and family style supported residential setting.
​​​ARC Supported Independent Living is an invaluable service that focuses on creating inspiring lifestyles of choice, control and empowerment.

Define Normal Life Supports promotes equality and inclusion through person-centered practices.

We offer a range of therapeutic supports available to children and adults who have additional needs.

These include the provision of:

🔶 information and advocacy
🔶 support coordination
🔶 Allied health assistant
🔶 assessment
🔶 early intervention
🔶 behaviour support
🔶 social skills groups
🔶 individual support
🔶 service agreements
🔶 access to supported accommodation and community support.

Our all-new short term accommodation is located on the beach front of the beautiful Kurrimine Beach, North Queensland.

Nestled in a quiet suburban street this accommodation provides a home away from home where you r loved ones can relax or have the opportunity to learn new skills to live more independently.  Our experienced mentors will be flexible in supporting our participants needs in a safe, familiar and comfortable environment

The REFOCUS NDIS Program provides culturally appropriate services to our Aboriginal, Torres Strait Islander & Cultured community who are receiving funding through the NDIS.

Our experienced and cultured support workers can provide a range of flexible supports to assist NDIS participants and for those who have that extra Support Coordination funding we can provide these services too. We strive to engage and empower Aboriginal, Torres Strait Islander & Cultured children, young people, and individuals to achieve their aspirations and to reduce barriers to reach positive outcomes.

Independent Living Skills
Social & Community Access
Hub Activities
Support Coordination
Goo and Glitter Studio (Arts and Crafts)

It’s all about you!!

We will support you to work towards living the life you want to live, socialise with the people you want to be with and reach the goals you have always wanted to achieve!

NaviCare Coordination specialises in NDIS Support Coordination across Cairns and Far North Queensland.
 
We know the NDIS can feel overwhelming, rules, language, and systems, so we walk alongside you to understand your plan, put it into action, and get the most from your supports.
 
We work with mental health, physical disability, hospital discharge, SIL/SDA and more, teaming closely with OPG, hospitals, housing, allied health and families to keep communication clear and you at the centre.
 
Our difference: compassion, clarity, and a genuine commitment to helping you live life on your terms.
 

Contact: Cate Lohues  Email: cate@navicarecoordination.com.au

We are a registered NDIS provider delivering personalised disability and mental health supports across Far North Queensland - tailored to your goals, your journey, and your life.

At Amity, we love what we do, and we are all about making everyday a good one!

Our services include:

-Forensic Services
-Support coordination
-Daily living - In home support
-Community participation
-Development of life skills
-Supported independent living

Email: info@amitysupport.com

At Redirection Care Services, we’re more than just a care provider — we’re a family-run business built on compassion, trust, and a genuine commitment to helping others thrive.
Our name says it all: sometimes life calls for a new path, a new direction, and we are here to walk alongside you every step of the way. With lived experience and deep roots in our culture and community, we understand the importance of creating a safe, respectful space — especially for children, young people, and families navigating the NDIS. 
We believe everyone deserves to be fully heard, fully seen, and fully understood — even when there are differences in opinions, needs, or life journeys.
At Redirection Care Services, we provide more than just support — we offer a space where people feel safe to speak, safe to grow, and safe to take ownership of their own story.
We deliver personalized, person-centered care that empowers individuals to live with dignity, make informed choices, and confidently pursue their goals. Our purpose is to help people redirect their lives with courage, authenticity, connection, and clarity, knowing they have a trusted team beside them who truly listens and genuinely cares.
We're offering the following services:

🟡 Support Coordination 
🟡 Psychosocial
🟡 Finding and Keeping a job/SLES
🟡 In home support/daily life assistance
🟡 Community and social activities
🟡 Short Term Accommodation and Respite
🟡 Child and Youth Services

Stanette Nanai - Stanette@redirectioncare.com.au
 

Autism Queensland provides speech pathology, occupational therapy  and psychology services for people of all ages.
Currently no speech pathology services available in Cairns - please inquire for options by calling 4034 6600.

Autism Queensland Cairns has 2 locations in Cairns. At the Edmonton centre we offer our AQ School and EarlyAQtion Early Years group services as well as some individual therapy. At our Bungalow centre we offer all our other therapy services (individual and group programs) as well as assessment services . Our specialist therapy and teaching team provide the following services for autistic individuals and their families living in Cairns, Atherton, Innisfail, Weipa and surrounding areas.

Education services - we have the only Autism specific independent school here in Cairns for children attending prep-yr6.

Services include: 

EarlyAQtion Early Years Group
Social Connection Groups for Children, Adolescents and Young Adults
Individual Therapy (all ages)
Allied Health & Diagnostic Assessments
School Advisory Service
Autism Queensland School (Prep – Year 6)

Previously known as Southern Cross Support Services (SCSS), we have been delivering support services to regional Australians for decades. Same team, same commitment, just a new name.

At Kanda, we believe that life is meant to be lived fully—on your terms. With a presence across Queensland, we are proud to offer a wide range of disability support services designed for you. From day-to-day assistance to big-picture goal setting, we will work with you to live a life filled with purpose, belonging, and possibility. We deeply understand that no two journeys are the same. We work alongside you to create a support plan that is as individual as you are. We help you connect with your community and support your independence, providing guidance through life’s challenges – whatever it is, we make it happen.

Our disability services include:

🟤 Supported Independent Living (SIL)
🟤 Short Term Accommodation
🟤 Medium Term Accommodation
🟤 Individualised Living Options
🟤 Specialist Disability Accommodation
🟤 Behaviour Support
🟤 Complex Care
🟤 Daily Living Skills
🟤 Assistance with Daily Life
🟤 Social & Community Participation
🟤 Delegation of Care
🟤 Plan Management
🟤 Support Coordination

The Junction Clubhouse is a safe, non-clinical and inclusive place for people with lived experience of mental illness to come along, belong and recover.

We are a community of people who support each other in our recovery goals. We offer opportunities for friendship, education, employment and purposeful work, while understanding that each person has individual needs and goals that may require a variety of supports at different times. We believe that recovery is possible, especially with the right support.

The Junction is able to utilise your NDIS package funding for psychosocial support, or if you don’t have an NDIS package, we can access government funding. No-one misses out!

We also offer Support Workers, Support Coordination and Psychosocial Recovery Coaching.

We are an NDIS Registered Provider operating in Cairns & Far North Queensland.

Your Support. Your Way.

United Support Services FNQ specializes in providing high quality, safe and personalised support services that are tailored to each individual based on their support needs. At USSFNQ we work with you to develop a plan to achieve your goals.

Our team of highly trained and experienced Support Workers go above and beyond to ensure you receive nothing less than exceptional support. Our team's passion & purpose is to help you achieve your support goals.

United Support Services FNQ are accredited to provide a range of services, including but not limited to:

🔴 Registered for level 1&2 Support Coordination.
🔴 Community Participation
🔴 Development of Life Skills
🔴 Complex Need Support
🔴 Positive Behaviour Support
🔴 Supported Independent Living (SIL)
🔴 Medication Support
🔴 In-home Assistance
🔴 Personal Care Assistance
🔴 Assistance with Daily Life
🔴 Travel Assist / Wheelchair Accessible Van

We currently have vacancies at:

2x - NDISP's SDA home in Trinity Beach to suit a 1:3 funded SIL plan
1x - Clifton Beach, 3 bed 2 bath SIL home to suit a 1:2 funded SIL plan.
1x - Kewarra Beach, 2 bed 1 bath SIL home to suit a 1:1 funded plan.

Please feel free to call us today for an obligation free meet & greet to see how the team at United Support Services FNQ can assist you.

- Lewis Barry / 0437094182

- Amanda Barry/ 0481339492

Email: Admin@unitedsupportservicesfnq.com.au

Registered Provider ID: 4-I0TE5O5

Walk in service is Tuesdays 9:30am to 12:30pm other days by appointment.

Mobile SMS - FACETIME - IMO 0438 716 068

Voice Call - 1800 893 855

Email - info@deafconnect.org.au

Deaf Connect is the new name for Deaf Services and the Deaf Society and is now Australia’s leading Deaf community organisation..

We stand with the Deaf community, building capacity and influencing social change.

We are an NDIS registered service provider, interpreting agency, a nationally recognised provider of in-home care for seniors, and a registered training organisation for accredited training in Auslan.

Speech Language Pathology, Teacher of the Deaf and Psychology services to Deaf and Hard of Hearing infants, children, and adults, also provide specialised assistive technology assessments.

Can provide face-to-face support in Townsville, Cairns, and Mackay. We also provide online support over telehealth within
QLD and the NT.

Services provided include:

Auslan and Community Education and Training
NDIS Support Coordination
NDIS Plan Management
Life Skills Development and 1:1 Supports
Community Access
Ageing Well – Over 65’s
Interpreting and Translation

TTY: 07 4032 3033
Mobile: SMS - 0438 716 068

Your Pathway to Better Outcomes

Support Coordinators

Making Efficient Use of Resources to Achieve the Best Possible Outcomes for Our Clients

Our Mission:

At Support Solutions NQ, our team of highly skilled support coordinators is dedicated to maximising resources and ensuring you receive the support necessary to thrive. Our goal is to empower you to make informed, independent life choices.

Our Services Include:

Tailored Support Plans: Customised plans that reflect your unique goals and needs.
Resource Navigation: Expert assistance in accessing services and supports.
Collaborative Approach: Working with you and your network to optimise outcomes.
Ongoing Support: Continuous guidance to adapt to your changing needs.
Nursing Services: Providing various nursing assessments and care tailored to your health needs.

Why Work With Us?

Dedicated Professionals: Experienced coordinators focused on your success.
Outcome-Oriented: Strategies designed to achieve measurable results.
Empowerment: Helping you take control of your support journey.
Community Connection: Owned and operated by an experienced nurse from the local community
Competitive Rates: High-quality services offered at competitive rates without compromising on the quality of care.

Get Started Today!

Reach Out: Contact us for a free initial consultation.
Assessment: We’ll evaluate your needs together.
Implementation: We’ll create and execute a tailored support plan.

Julie Augustine(RN)  - Founder  Director
Lukose Kuriakose(RN) - Founder Managing Partner

Email: info@supportsolutionsnq.com.au

Services offered:

Level 1 and 2 Support Coordination
Level 3 Specialist Support Coordination
Psychosocial Recovery Coaching

Able to work with NDIA/Plan/Self managed clients.

All services available remotely.

Face to face services available from:

North, Cairns to Port Douglas
West, Cairns to Tablelands
South, Cairns to Mission Beach

Local and proud person centred service with extensive experience in the delivery of all coordination supports to NDIS participants. Our team ensure you are getting every dollar of funding you require to meet your goals and aspirations, contact us today for a chat.

At The Bell Group, we're dedicated to empowering individuals and businesses through mentorship and support. As a 100% Indigenous-owned operation, we bring a holistic approach to our services, centered around the principles of family, network, relationship, and community.

Within the NDIS sector, we provide expert coordination of support and support work, tailored to the unique needs of each participant.

Our goal is to foster meaningful connections, promote independence, and enhance overall well-being. In the health industry, we offer bespoke mentorship and support services, guided by our commitment to culturally sensitive and holistic practices.

At The Bell Group, we're passionate about walking alongside our clients, listening to their stories, and helping them achieve their goals. Let's work together to build stronger, more resilient communities.

Email: bellgeorge29@gmail.com

George Bell, Consultancy, Director

We are a Not For Profit Disability and Mental Health support service in the small community of Atherton in North Queensland.

We provide person centred support on an individual basis and in group settings for people with disabilities and/or mental illness to have opportunities that increase their connection and sense of belonging within their community. People with disabilities are welcomed, valued, accepted and have a genuine sense of belonging within their community.

We have a dedicated team of support workers who are undoubtedly our most valuable assets. Without them we would be unable to provide the quality service and support that we offer to Tablelanders with a disability and/or mental illness.

We are currently registered to provide the following supports and charge according to the current NDIS Support Catalogue for all supports:

Support Coordination
Plan Management
Assistance with personal activities and personal care; including complex care
Assistance with daily life tasks in your own home, a group or shared living arrangement
Participation in community, social and civic activities
Managing life stages, transitions and supports – Coordination of supports
Development of daily living and life skills
Assistance with travel/transport arrangements
Assistance with household tasks

We regularly tour regional & remote North QLD and the Northern Territory. So whether you're in Mt Isa, Cairns, Townsville, Julia Creek or anywhere in between you'll get plenty of face-time with our friendly staff.

We provide Support Coordination to all Cairns Regions and have capacity to take new referrals

- Support NDIA, Plan & Self-Managed participants
- Currently service remote and regional QLD, as well as the NT
- Based in Mount Isa but provide F2F visits (frequency tailored to participants’ requests/needs)

Email -  info@iscmountisa.com.au

I am an Independent Support Coordinator servicing Cairns, Mossman, Atherton Tablelands, and the Cassowary Coast, with a strong focus on empowering participants through genuine choice and control.

I support people across a wide range of needs, including complex situations, to navigate the NDIS, build confidence, connect with the right supports, and make informed decisions that align with their goals.

My approach is person-centered, practical, and outcomes-focused, helping participants strengthen independence while ensuring they remain at the center of every decision.

Josh@navigatorsupports.com.au

Q Care Integrated Services is a dedicated service that strives towards delivering, caring and individualised supports.

We are committed and passionate towards making a real difference in social change for those living with a disability.

Together with you, we promote & empower you to have choice and control over your life.

We provide the following services and supports

Assistance with Daily Life
Transport
Assistance with Social & Community Participation
Coordination of Supports
Increased Social and Community Participation
Finding and Keeping a Job

At Focus Coordination, we're a small but passionate team dedicated to providing top-notch Support Coordination and Psychosocial Recovery Coaching to NDIS participants. Our expertise is matched only by our commitment to exceptional customer service and clear, effective communication. We pride ourselves on our ability to make a positive impact, guiding our clients every step of the way with knowledge, care, and a personal touch.

We provide a mobile services offering support to participants, from Port Douglas to Mission Beach, and the Atherton Tablelands.

Focus Coordination has now received our registration, and we are able to also accept NDIA managed participants for Support Coordination

NDIS Participants: Self‑Managed & Plan‑Managed Only
 
 
About Us
At The Power of Passion With Purpose PTY LTD, we are dedicated to helping people who have been navigating trauma, emotional struggles, and life challenges regain strength, confidence, clarity, and purpose. We work with individuals who want to move from survival mode into a more empowered and connected life.
 
We deliver support that is practical, person‑centred, trauma‑aware, and respectful, combining professional qualifications with lived experience. We meet you where you are  with compassion, honesty, and real‑world tools that create sustainable change.
 
 
Our Services
 
🔹 Support Coordination (Levels 1, 2 & 3)
Support to help you navigate the NDIS system, connect with appropriate services, coordinate providers and get the most from your plan available both remotely over zoom  or teams  and in person.
 
🔹 Psychosocial Recovery Coaching
One‑on‑one  or group coaching designed to strengthen resilience, emotional management, daily skills, confidence and personal direction tailored to your goals and delivered at your pace.
 
 
Support Work & Community Access
 
Reliable, trauma-informed support workers who walk with you, not in front of you.
We support you with:
• Community activities
• Attending appointments
• Grocery & essential shopping
• Social connection
 
🔹 6‑Week Trauma & Addiction Recovery Programs
 
Structured, transformational coaching programs that help you build resilience, regain personal agency, grow confidence, and move forward with a greater sense of purpose.
 
🔹 4‑Week Healthy & Safe Relationships Program
 
A focused skills‑building program with weekly modules on:• Relationship Boundaries• Self‑Awareness• Communication Skills & Confidence• Online Safety & Avoiding Scams
These programs are designed for real‑world challenges, real‑world results.
 
🎓 Skills & Qualifications
 
Our team blends formal qualifications with lived experience — providing support that is both grounded and deeply connected to the human experience.
 
Formal Qualifications Include:
🔹 Diploma of Community Services
🔹 Certificate IV in Mental Health
🔹 Certified Trauma Recovery & Mental Health Coach
🔹 Certified Advanced Mastery Performance Coach
🔹 Certificate IV in Training and Assessment
🔹 NDIS Worker Orientation – Quality, Safety & You
 
Specialist Training:
🔹 Mental Health Coaching Certification
🔹 Alcohol & Drug Use Disorder – Diagnosis & Support
🔹 DBT for At‑Risk & Suicidal Adolescents
🔹 Anger Awareness & De‑Escalation Skills
🔹 Neurodiversity Fundamentals
🔹 Support for Suicidal Youth & Families
🔹 Resilience Coaching – Window of Tolerance Skills
This combination means we support you with skill, insight and integrity  without judgement and without making you feel like just another file.
 
 
🌱 Our Approach
 
 
We believe in personalised support that honours your journey and your strengths. We focus on:
 
✔ Supporting you to reach your goals
✔ Building confidence and life skills
✔ Coordinating supports with clarity and purpose
✔ Strengthening emotional resilience and self‑management
✔ Creating connection and understanding in every interaction
 
We walk beside you , not in front of you. Not behind you.With you.
 
 
 
Service Coverage: Brisbane,  Cairns, Far North Queensland, and remote support
Availability: Flexible remote over zoom , teams and face‑to‑face appointments
NDIS Eligibility: Self‑Managed & Plan‑Managed Participants 
Referral: Self, NDIS planner, family or support network and agency managed can refer clients to us
 
Power of Passion with Purpose Pty Ltd  ACN 690 488 003. Unregistered provider number is: 4050173982   
 
Much Love & Kindness
The Power of Passion With Purpose
The quality of your life is determined by where you live mentally & emotionally
 
support@thepowerpassionpurpose.com

Clinicare QLD is a Registered NDIS provider, owned and operated by a highly skilled Registered Nurse, backed by a dedicated team of experienced nurses.
Also providing services to aged care, child safety, NISSQ and DSOA
We serve the Cairns region, including Port Douglas trough to Babinda, and the Tablelands. If you're located outside these areas, please reach out to discuss your care needs. We are a family-owned and operated local business in Cairns, dedicated to delivering exceptional nursing care.
We are now a registered NDIS provider. For those wanting Care for their Participants, we are here to help and have capacity now! What sets us apart is our unwavering commitment to providing professional inhome care.
We exclusively employ AHPRA Certified ENs (Enrolled Nurses), RNs (Registered Nurses), and Clinical Nurses, ensuring that our clients benefit from the expertise of highly qualified healthcare professionals. What further distinguishes our team is their extensive experience within the public health system. Our nurses possess the knowledge and skills to navigate the complexities of the public system, offering invaluable assistance to clients in achieving the best possible care outcomes. Our tailored in-home care ensures individuals can maintain safety, dignity, and independence within their living spaces.
Our person-centered 'homecare' extends to various settings – from family homes to senior communities, rehab facilities, and beyond. Regardless of the location, we deliver the necessary care to loved ones wherever they call home.
Our services encompass Community Nursing and High-Intensity Care, specialising in:

🔵 PEG and stoma management
🔵 Wound assessment and management
🔵 Continence assessments and recommendations
🔵 SPC/IDC management
🔵 Medication support, assessments, and management, including Diabetes care.
🔵 Tracheostomy care and management
🔵 Nursing Care plans
🔵 PICC and Portacath
🔵 Negative Pressure Wound Therapy
🔵 Spinal Injury Care
🔵 Specialising in MJD, MND, MS, Stroke
🔵 Post Operative care
🔵 Complex Discharge care and Coordination

Excitingly, we are now offering Support Coordination as a new service for both plan and self-managed participants. Leveraging our strong clinical background, we are particularly equipped to assist those with high-intensity clinical care needs.

Clinicare is registered to provide::::

🟣 Support Coordination
🟣 Assist Personal Activities High
🟣 Personal Mobility Equipment
🟣 Assistive products for personal care and safety
🟣 Assist Life Stage, Transition
🟣 Assist Personal Activities
🟣 Assist-Travel/Transport
🟣 Assistive Equip-Recreation
🟣 Community Nursing Care
🟣 Household Tasks
🟣 Assistive Products-Household Task
🟣 Comms & Info Equipment
🟣 Participate Community
🟣 Assistance Animals

clinicareqld@outlook.com

We are a NDIS registered disability provider operating in Cairns and Far North Qld.

At Care FNQ we are passionate about helping our participants in achieving their aspirations and goals. We do this through advocating for our participants and ensuring that they are supported in the best environment to succeed.

Care FNQ can provide a range of services including

direct support
community access
domestic assistance
medication support
restrictive practice
supported independent living (SIL)
community nursing
Support Coordination from 0 to 65’s and over.

Supported Independent Living  (SIL) is an NDIS funded model of shared accommodation. It can mean living with one or more people that have similar personalities and needs and are supported by Care FNQ staff across aspects of daily living. At Care FNQ, our staff are there to  help with supporting our participants with all area's of daily tasks in a independent or shared living environment. We focus on developing the skills of each individual to live as independently as possible. The support is provided to each person living in the shared arrangement based on their support needs. Assistance is provided to our participants by including them/family or advocate as part of their plan, through to choice of what support staff will assist them depending on the level of support they require to live independently in the housing option of their choice.

Care FNQ has capacity to support all participants with a NDIS plan.

Janice Woudwyk - CEO/Director Phone - 0407 832 731 janice.woudwyk@carefnq.com.au

Reception- reception@carefnq.com.au (07) 4020 5960

Support Coordination Phone 0439 848 375  sc@carefnq.com.au

We are a small service offering highly personalised services to people with a disability and their families.

Our Services include: Support Coordination, Direct Support and Assist life-stage transition.

Services areas – Cairns and surrounding areas.

Contact: Helen Leafa  - contact@rockimpact.com.au

Breakthru is a national not-for-profit organisation with over 25 years of experience supporting people with disability.

As a registered NDIS provider, we support people of all ages to achieve independence through capacity building services like Supported Independent Living (SIL), Support Coordination, and School Leaver Employment Supports (SLES). breakthru also offer a variety of core supports, including assistance with community participation and our new programs of supports that run in 12 week blocks.

We are also excited to introduce new SIL accommodation in Atherton, where we provide 24 hour supports for up to 3 clients living in the Tablelands region.

If you are interested in finding out more about breakthru Atherton and Cairns please reach out today at: atherton@breakthru.org.au or cairns@breakthru.org.au