Tropical Heart Support Coordination

Tropical Heart Support Coordination
Rating (average)
Business Address
Shop 2/180 McManus Street, Whitfield
Business Genre
Business Description

We are Tropical Heart Support Coordination (SC); a Cairns based support coordination service for people living with a disability.  Welcome to our family!

At Tropical Heart SC, we whole-heartedly believe in the holistic benefits of providing a family-centric environment, where every participant is seen as a member of our family.

It is our mission to only provide individualised NDIS support coordination services, tailored to meet each person’s unique needs, we love nothing more than connecting our family with our range of trusted independent and registered providers, knowing it will likely be a brilliant match, time after time.

If you’re ready to join a NDIS Support Coordination Service with heart at the core of everything we do, please, come on over, we welcome you with open arms and look forward to you becoming part of our expanding family.

Business Website Address
Business Phone Number
0412 775 724  
Post Code
4870

Ratings

I could not praise Lauren and Megan enough for their absolute amazing ability to do their jobs with such love, compassion and enthusiasm. I highly recommend anyone looking for NDIS support to look no further, these ladies and the team at tropical heart are exactly who you need! Keep up the great work guys, it definitely doesn’t go unnoticed!

Melissa Davis | 5 November 2022

We started using Tropical Heart from the very first day they were operational, and they have completely changed our lives.
Megan and Lauren always go above and beyond, and the support they have provided to both myself and Ashley has been invaluable. Not only have they made Ashley's NDIS plan work for him, they have supported and encouraged him through his journey by attending appointments, finding us resources and making sure the his support workers are compatible with him and his needs.
Megan and Lauren have been so kind in all of our encounters and took so much of the responsibility and admin work from me, that we can now live a semi normal life.
I don't know what I would have done or where we would be without their help and support.

Tamarra Matthews | 30 August 2022

Megan and Lauren from tropical heart support coordination have been my sister’s support coordinators for almost 2 years. They are exactly what you want/need from a support coordinator and more. They genuinely care about my sister and the family. They regularly attend my sisters (plus many other of their participants) dance and music concerts. They organise and help run community events that raise money to purchase non-ndis equipment and activities. They are proactive, responsive easier to talk to and be contacted.

As a therapist I work with the tropical heart team regularly. They are accessible, friendly and responsive. They listen to participants, and advocate strongly for their participants.
Tropical heart look after their staff, with no staff turnover equaling continuity of care for ndis participants. They ensure participant’s whole family feel heard, understood and supported.

I would 100% recommended tropical heart support coordination to family, friends and my clients.

Hollie Fisher | 29 August 2022

The Tropical Heart team ❤️
Go above and beyond for all. We are so glad we have such an amazing group of people supporting my three kids with complex needs navigating us through there NDIS plans. I highly recommend everyone.

Chloe Vanden Hooven | 21 July 2022

I recommend everyone that requires guidance and support with NDIS to contact Tropical Heart Support Coordination.

Megan and Lauren have been able to guide our family through the complexities of the NDIS and it’s funding, and have helped us implement the best support for our son Cooper by linking us with the best care in which he is thriving.

Emma Allen | 20 July 2022

Tropical Heart provide an exceptional NDIS partcipant centric experience!
The team listen and work closely to relevant parties to obtain a comprehensive understanding of the partcipants diagnosis, environment and needs. They competently provide support coordination of resources and services tailored to the specific needs of the partcipants and consider all relevant factors. They communicate effectively and deliver promptly. They are kind, compassionate and empathetic in all interactions.
We are truly appreciative of the Teams efforts in being strong advocates, coordinators and managing the tactical operations of key things fundamental to our son's life, allowing us to focus on loving our children and self care. They make a real difference and we will be forever grateful for their outstanding efforts!

Stephanie S | 20 July 2022

I have found Tropical Heart to be very professional full of knowledge with the NDIS also very caring understanding of my needs the girls are truly amazing.
Thank you for all your time and effort you both have gone above and beyond sincerely thank you

Angie Battiato | 20 July 2022

10/10 The entire team at Tropical Hearts are amazing!
They go above and beyond for all their clients and lead from the heart with matters that other companies struggle to deal with.
They are empathetic, compassionate and caring, while also prompt, professional and flexible - a very rare combination in todays society.
If you are looking for support coordination with a truly caring and personal touch, don't hesitate to contact them.

Dylan Campbell | 20 July 2022

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