Making a complaint against an NDIS provider about the quality of services or supports
The NDIS Quality and Safeguards Commission (NDIS Commission) is a new independent Commonwealth agency established to improve the quality and safety of NDIS supports and services.
The NDIS Commission can help with complaints about:
services or supports that were not provided in a safe and respectful way
services and supports that were not delivered to an appropriate standard.
A complaint about a provider can be made to the NDIS Commission by:
Phoning: 1800 035 544 (free call from landlines) or TTY 133 677
National Relay Service and ask for 1800 035 544
Completing a complaint contact form.
For more information about making a complaint about a provider, visit their website