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Complete Support Services is your trusted partner in NDIS plan management, with offices in both Queensland and New South Wales.
Our team is dedicated to simplifying the NDIS process, allowing you to focus on achieving your personal goals. With a qualified accountant specializing in budgeting for sports athletes, we bring a unique expertise to manage your finances efficiently and effectively.
At Complete Support Services, we ensure you get the most out of your NDIS plan, providing tailored support and expert advice every step of the way.
admin@completesupportservices.com.au
4870
Our Cairns Office is open to the public, please call to make an appointment with one of our friendly staff today.
Our Support Services
Our wide range of support services and disability services are designed to help you achieve all of your goals and help you live more independently, so no matter your needs our friendly Cairns team can help get the outcomes that matter most to you.
Supported Independent Living
Short term Accommodation
Plan Management
Support Coordination
Our Disability support:
Independent Life skills
Social & Community Participation
Behaviour Support
Health & Wellbeing
Plan Management servicing in Qld
Cairns: includes Cassowary Coast, Douglas, Etheridge, Mareeba, Tablelands, Yarrabah Aurukun, Cook, Croydon, Etheridge, Hope Vale, Kowanyama, Lockhart River, Mapoon, Napranum, Northern Peninsula, Prompuraaw, Torres, Torres Strait Island, Weipa, Wujal, Wujal and Cape York
Servicing most areas of Queensland and Thursday Island
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ITEC Group empowers individuals by building their capabilities and creating meaningful opportunities through our youth, employment, aged care, and disability support services. We focus on understanding each individual’s unique needs and aspirations, providing tailored support to help them achieve their goals.
We are a proud, family-owned Australian business with 31 years of experience providing culturally informed services. We are a registered government provider across all our services and are recognised as a First Nations specialist in employment services.
Our experienced team of over 400 operates across Queensland, the Northern Territory, South Australia, and New South Wales. Additionally, we collaborate with a vast network of referrers, specialist services and providers, employers, families, and communities to help those we support reach their goals.
We are committed to a culture where diversity and inclusion are embraced, and we take great pride in our 'We CARE' values: We Care, We Appreciate, We are Reliable, and We Empower.
PO Box 405, Trinity Beach
4879
Independent Plan Management Located in the Northern Beaches of Cairns
Bee Managed Plan Managers is here to help meet your individual needs with independent and tailored NDIS plan management services. With us, you can feel secure in the decisions made regarding your funding.
Why Bee Managed? Throughout history the Bee symbolizes focus, dedication, hard work, teamwork, and generosity . We believe this perfectly reflects our team's work ethic and morals. We are a diverse group of individuals with many years of Financial & Administration experience behind us. We are here to help you and make navigating the world of NDIS, plan management and invoices, stress free!
admin@beemanaged.com.au
Head office - 6/88 Boundary St, West End, QLD
NDIS Plan Management for the heart of North Queensland
Orange Plan Management is dedicated to providing independence and care to North Queensland NDIS participants and their support networks. North Queensland is our home away from home, with many of our team members growing up in Cairns.
Our Management team has more than 15 years lived experience as partners and carers of people with disabilities. Through this, we know first-hand the challenges and frustrations that confront people with a disability and their support network. Our experience helps you to get the most out of your NDIS.
Lifestyle Support offer a range of services to support individuals with disabilities, including:
Personal care: Assisting with daily hygiene and self-care tasks.
Daily living: Providing support for activities like meal preparation, shopping, and appointment assistance.
Social engagement: Offering opportunities for social interaction through programs like Men’s Shed, Art Group, and Mossman Youth Centre.
Transport: Assisting with transportation needs.
Life skills development: Helping individuals build essential life skills.
Please contact the service for my information.
lifestyle@dscsa.org.au or lsc@dscsa.org.au
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Forerunners Care is a newly registered disability support services provider based in Cairns, Queensland. Founded by Kerri Johnson — an experienced youth worker and administrative professional with over eight years in the non-profit and community services sector — Forerunners Care aims to deliver exceptional attendant care services under the National Disability Insurance Scheme (NDIS).
Registered as a proprietary limited (Pty Ltd) business under Australian law, Forerunners Care offers a range of services designed to empower individuals with disabilities to lead fulfilling, independent lives. These services include personal care, domestic assistance, transport, in-home care and support, community access and participation, family intervention, mentoring services, daily personal care, respite care, support coordination, and life skills development.
Each care plan is tailored to meet the unique needs and goals of our participants, reinforcing our commitment to personalised, high-quality services to NDIS participants."
Service area provision:
Core supports available between Gordonvale through Palm Cove.
OT, Support Coordination and Therapeutic Support services available Australia-wide via Tele-health.
Email: info@forerunnerscare.com.au
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We take pride in being a small business with a big heart.
When you choose us, you're not just a number – you become part of our extended family. Unlike large corporations where a call often leads to an impersonal automated voicemail system and frustrating lead times, we offer a more compassionate and direct approach.
When you reach out to us, you’re not talking to a machine; you’re talking to a real person who genuinely cares about your needs.
Whilst recently newly registered with the NDIA our staff have extensive experience as plan managers, and our journey in this field has equipped us with the knowledge and skills necessary to ensure that you and your plans are in capable hands.
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FNQ Plan Management is locally owned, small and dedicated team of Plan Managers (based in Cairns and on the Atherton Tablelands).
We are locals who are proud to provide a personal and friendly service with independent, expert advice. Each Participant is matched with a dedicated Plan Manager and given direct contact mobile phone and email details for efficient service.
Led by Tamara Osborne, a CPA qualified Accountant with experience in the local NDIS sector, when you choose FNQ Plan Management our promise is to:
🟣 Process claims efficiently and be contactable for transparent and honest communication
🟣 Assist Participants to maximise their NDIS Plan whilst mitigating risk of overspending;
🟣 Take the stress and burden of NDIS financial administration away from Participants and their families so they can focus on what truly matters;
🟣 Provide a dedicated Plan Management service offering truly independent advice so that Participants are informed and empowered to make their own decisions;
🟣 Access to an app with real time budget and invoicing information in an easy to understand format. For those who don’t want an app, we also provide monthly statements and good old fashioned face to face communication.
We pride ourselves on word of mouth referrals, maintaining relationships with local Support Coordinators and welcome referrals.
Plan Management provider
FNQ Plan Management has capacity for Plan Management Clients and travels regularly to the following areas to sign up and meet clients face to face:
🟣 Mareeba / Atherton Tablelands Region
🟣 Cairns Region
🟣 Yarrabah Region
🟣 Innisfail Region
🟣 Mossman Region
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Based in Mareeba, FlexiChoice is a local disability support organisation aimed at enriching the lives of people with a disability in our community.
FlexiChoice makes it easy for you by offering personal Support Coordination to NDIS participants and or carers.
We can provide information and advice with planning, budgeting and connecting to support services. Once you are receiving funded services we can monitor progress and adjust support as required.
Direct Support (utilising FlexiChoice staff) is currently provided, but not limited to, the FNQ Northern Tablelands region, including:
Mareeba
Kuranda
Tolga
Atherton
Koah
Dimbulah
Mutchilba
Julatten
Mt Molloy
Walkamin
FlexiChoice offers support including:
Learning and Life-Skills Development
Community Access (including transport)
Shopping & Meal Preparation
Social Support
Sporting & Leisure Activities
Light Domestic Support
Personal Care
Independent Living Assistance
Recreational Activity Base
Carer Respite
Overnight 24 hours Care
Planning & Case Management
Head office - 15/143 Turbot Street Brisbane City, QLD 4000
At Leap in!, we put our Members first.
Leap in! was established to help you navigate the NDIS with confidence. We support you with the knowledge you need to get the most out of your NDIS Plan.
As a registered NDIS plan manager, Leap in! provides proactive support, information and advice. We take care of NDIS admin and paying invoices to give you more time to focus on the things that matter to you. Whether you’re looking to change to plan management or in need of a new plan manager who offers more, we can help.
Leap in! is Australia’s leading NDIS plan manager, supporting thousands of Australians with a disability in every state and territory. A registered charity, we believe in people over profits and we were recently awarded the title of Most Outstanding Plan Management Award at the 2023 Australian Disability Service Awards!
Contact our Cairns based Leap in! Relationship manager, Dani!
We service Australia wide.
NDIS Provider #4050030846
We are a "funding friend" for NDIS participants and are Cairns locals of 34 years engaging in community and business as BAS Agents and advisers. Working together towards your NDIS plan ambitions improves your support choices.
Your Financial Plan Management provide maximum funding effectiveness and accountability and our best practice procedures enable quality support for you.
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HKS Russell are passionate about making a difference.
NDIS – Plan Management
HKS Russell are registered NDIS Plan Managers. Let us work with you to ensure that your suppliers are paid on time and that you are always aware of how much everything is costing and how much is left in your plan. As Plan Managers, we take the administrative burden away so our participants can concentrate on the important things. We are proud to be partnered with MYP Corporation who are Australia’s leading healthcare platform for the disability and aged care industries.
NDIS - Support Coordinators
HKS Russell also offers support coordination to help participants understand their NDIS Plan. We assist participants by implementing supports in their plan by connecting with service/non-service providers, allied health, community + other government services where required. To be able to help build your confidence + skills to use + co-ordinate your supports is what we’re passionate about.
We will work with you to:
◻ understand your plan
◻ connect with supports + services + exercise choice + control
◻ use your plan to meet your individual needs
◻ set up supports + services which includes understanding service agreements + service bookings
◻ review your support arrangements + apply changes where required
◻ management of your plan + connections with support services
◻ plan + prepare for your plan review
We work with participants who are located in Cairns and across Australia, with a special focus on the remote regions of Cape York, the Northern Peninsula, and the Torres Strait.
We are industry leaders in the NDIS sector where we uphold the highest level of integrity!
Contact us today for a 1-on-1 consultation.
Ravenshoe Office (Linkoln) - Ph - 07 40717108 - 1 / 50-54 Grigg Street
Tropical North Bookkeeping / Plan Manager works with you to enable you to live a rich, full life with individualised supports.
Gain access to NDIS Funding Plan Management with a personalised touch, from a manager & carer who understands all of the challenges and requirements of NDIS from living on both sides of the scheme.
liz@tropicalnorthbookkeeping.com.au
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We are a Not For Profit Disability and Mental Health support service in the small community of Atherton in North Queensland.
We provide person centred support on an individual basis and in group settings for people with disabilities and/or mental illness to have opportunities that increase their connection and sense of belonging within their community. People with disabilities are welcomed, valued, accepted and have a genuine sense of belonging within their community.
We have a dedicated team of support workers who are undoubtedly our most valuable assets. Without them we would be unable to provide the quality service and support that we offer to Tablelanders with a disability and/or mental illness.
We are currently registered to provide the following supports and charge according to the current NDIS Support Catalogue for all supports:
Support Coordination
Plan Management
Assistance with personal activities and personal care; including complex care
Assistance with daily life tasks in your own home, a group or shared living arrangement
Participation in community, social and civic activities
Managing life stages, transitions and supports – Coordination of supports
Development of daily living and life skills
Assistance with travel/transport arrangements
Assistance with household tasks
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Lifestyle Connections Association Incorporated is a family governed not for profit organisation. We assist people with a disability in the Cairns Area to plan what support they need to live an ordinary life within their community. We employ support people to assist individuals on a one to one basis to participate in their chosen recreation, leisure and lifestyle activities in generic community settings.
Lifestyle Connections Association Inc
Services include:
Participate in Community
Assist with Personal Activities
Assist with Personal Activities – High
Support Co-ordination
Life Skills Development
Household Tasks
Accommodation/Tenancy
Assist Life Stage, Transition
Plan Management
Daily Tasks/Shared Living
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🟥 High Quality Support
At Aussie Life Care 4 All, we believe in delivering nothing less than the highest standard of support to every individual we serve. Whether it’s assisting with daily tasks or providing specialised care, our team is committed to ensuring that each interaction is marked by professionalism, expertise and a genuine dedication to improving the quality of life for all.
🟥 Community Focused
Our Commitment to Local SupportWe are more than just a service provider, we are your neighbours, your friends and your dedicated allies in the journey toward empowerment and inclusion.We strive to make a positive impact in the lives of individuals and families across the region. From supporting daily tasks to fostering community participation, our services are tailored to meet your unique needs. With a passion for people and a dedication to excellence, we stand ready to serve and support our community every step of the way.
🟥 Services
Assistance with Daily Personal Activities
Assistance with High Intensity Personal Activities
Supported Independent Living
Household Tasks
Development of Life Skills
Assistance to Access & Maintain Employment or Higher Education
Assistance with Travel & Transport
Group & Centre Based Activities
Community Participation
Innovative Community Participation
Specialised Disability Accommodation
Plan Management
Community Nursing Care
Reach out to us today and discover how our dedicated team can make a meaningful difference in your life or the life of your loved one.
Hello@aussielifecare4all.com.au
Xtremecare Australia (XCA) is a NDIS Registered Provider specialising in delivering NDIS supports to First Nations People. We are experts in Support Coordination and Plan Management services, with a prominent focus on remote regions. We understand the importance of delivering a culturally safe and competent service to ensure fair and equitable access to all.
We understand the importance of Aboriginal and Torres Strait Islander cultural practices, traditions, and protocols within the various communities. Xtremecare is committed to ensuring that our service is tailored to each individual and community’s needs.
We aim to build up the capacity of participants and communities to empower them to deliver NDIS services in their community, which will create long term sustainability in the future.
We provide our Plan Management service nationally, our Support Coordination service is delivered only in the Western Cape Region, Northern Peninsula Region, and Torres Strait Regions.
Occupational Therapy referrals now in the Western Cape Region.
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Deaf Connect office is temporarily closed due to renovations from the damage we had from Ex Cyclone Jasper.
I am currently working from home, just to update information on contact numbers so clients can call us for appointments only.
Days are usually TUESDAY - THURSDAY - FRIDAY by appointment
Mobile SMS - FACETIME - IMO 0438 716 068
Voice Call - 1800 893 855
Email - info@deafconnect.org.au
Deaf Connect is the new name for Deaf Services and the Deaf Society and is now Australia’s leading Deaf community organisation..
We stand with the Deaf community, building capacity and influencing social change.
We are an NDIS registered service provider, interpreting agency, a nationally recognised provider of in-home care for seniors, and a registered training organisation for accredited training in Auslan.
Speech Language Pathology, Teacher of the Deaf and Psychology services to Deaf and Hard of Hearing infants, children, and adults, also provide specialised assistive technology assessments.
Can provide face-to-face support in Townsville, Cairns, and Mackay. We also provide online support over telehealth within
QLD and the NT.
Services provided include:
Auslan and Community Education and Training
NDIS Support Coordination
NDIS Plan Management
Life Skills Development and 1:1 Supports
Community Access
Ageing Well – Over 65’s
Interpreting and Translation
TTY: 07 4032 3033
Mobile: SMS - 0438 716 068
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Disability Insurance Administration Services (DIAS) is a Cairns located NDIS Plan Management Provider established to provide personalised, independent Plan Management services to Queensland recipients of NDIS funding.
Being independent means they do not have any conflict of interest when providing their services.
Being closely associated with an NDIS Participant, They established DIAS with the understanding that Participants and their carers want to the retain the flexibility of choice when deciding who their support providers are, but they do not need the added time-consuming responsibility of managing their NDIS funding. Prior to establishing DIAS They worked both Nationally and Internationally in the financial service industry and held membership with CPA Australia and the Stockbrokers and Financial Advisors Association.
Having friends who are Participants of the NDIS and also carers for NDIS Participants being able to be a part of an independent Plan Management business gives me huge satisfaction.
They understand the need for people to have the flexibility to choose their provider of choice and the freeing up of time by not having to administer the funding, is the extra time people can spend doing more important daily activities.
Geoff Mason, Mobile 0409 959 627 geoff@diaservices.com.au
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Tropics Plan Management is an Indigenous owned and operated small business, based in Cairns, offering services Queensland wide. Our mission is to support you on your NDIS journey with a plan management service that is rooted in compassion, respect, and integrity. We recently received our registration however bring a strong background in accounting and finance, with previous experience in plan management, the NDIS, and the disability sector.
Here, we are committed to:
🟨 Supporting you in achieving your goals.
🟨 Listening to your needs, to ensure you feel empowered exercising choice and control, within NDIS protocol.
🟨 Work collaboratively with your NDIS support system and providers.
🟨 Provide efficient, compliant, and timely invoice processing, which helps reduce the mental load of NDIS financial admin.
🟨 Provide updates on your funding via monthly statements and monitoring budgets.
We are dedicated to using our knowledge to make a meaningful contribution to the community and are excited to get to know you and support you on your journey.
For more information, please contact 0401 444 967 or admin@tropicspm.com.au
PO Box 942N North Cairns QLD
4870
ARC Disability Services Inc. is a community based organisation with a long history in the Cairns and Far North, supporting children and adults who have a disability their families and support networks. Established in 1976 by a group of parents with a vision for their children, we pride ourselves on being person focused, friendly, flexible and fun!
Our Vision is that people who have a disability are empowered to reach their full potential, dreams, and aspirations, enabling them to enjoy a fulfilling life of their choosing as valued members of the community.
We work collaboratively with our service users, their support networks, and the community, to facilitate a range of options and opportunities which promote active participation for all.
Services include:
Plan Management
Coordination of Supports
Supported Independent Living
Direct Services
Group Programs
Social & Community Participation
Short Term Accommodation.
The ARC Holiday House provides Short Term Accommodation Assistance to people with disabilities in a friendly, tailorable to need and family style supported residential setting.
ARC Supported Independent Living is an invaluable service that focuses on creating inspiring lifestyles of choice, control and empowerment.
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Disability Matters Inc, is the Tablelands largest NDIS Provider, with over 20 years experience in the arena.
We provide Plan Management, Support Coordination, and Direct Support (including in home, community access, Supported Independent Living, and Short Term / Medium Term Accommodation). We provide services from Cardwell to Cape York, although the direct support activities are limited by reasonable driving range for our Tablelands based support workers.
Individual support for you - in home or in the community
Disability Matters provides individual support to clients either in their own home or in the community.
Whether it’s personal care, capacity building to develop independent living skills in and around the home or even help with household tasks, Disability Matters can help to provide personalised supports for you.
We can assist with social and community participation and the development of daily living skills. We also have staff that can provide employment and education support. Members of our Coordination team are also trained in behaviour management and can offer you strategies for managing behaviours.
Our staff have received training on the importance of focusing on client goals at each support shift and reporting on those goals. Including people with a disability in community life helps build more inclusive and diverse communities. It enriches community life for everyone and helps break down barriers and promote better understanding.
We promote community inclusion by providing support to clients who desire to:
🟠 Maintain and develop life skills and increase independence
🟠 Continue learning and participate in meaningful leisure, recreational, social and cultural activities
🟠 Participate and be included in the local community
🟠 Have active and valued roles in the community
🟠 Expand friendships and support networks
🟠 Be supported in making the transition from school to adult life
We have an amazing team of dedicated and experienced staff and we conduct recruitment of new staff on a regular basis. Many of our staff have completed their Certification III in Individual Support and we have also put many of our staff through high intensity workshops so they have the required skills to support individuals who need that extra level of care.
Housing and accommodation - Supported accommodation for you
For those times when everyone just needs a break, we provide 24-hour support in accommodation at our Cook St house in Atherton.
The house provides overnight care, 7 days per week. With up to four clients able to stay at a time, the house has built up a reputation of being a caring, supportive and enjoyable “home away from home” for people living with a disability.
Clients are encouraged and supported to participate in a variety of activities whilst at Cook Street, both indoors and outdoors. Some activities we offer at Cook Street include:
🟠 Access to a sensory room
🟠 Music sessions
🟠 Craft sessions
🟠 Fun days with BBQ’s and games
🟠 Outings into the community and local attractions including Tinaroo Dam, Lake Eacham, local parks and whatever other activities or events are being held
Younger clients at the home often feel they have gained some independence away from their families whilst their parents have peace of mind knowing that their child is being appropriately supported.
Our support at Cook Street is based on a 1 support worker to 2 clients (1:2) ratio, however, we have the ability to scale down to 1:4 or up to 1:1.
Supported independent living for you
Disability Matters manages supported independent living (SIL) houses where housemates are provided with 24/7 support. This is their home!
Supported independent living is a wonderful opportunity for people who wish to live their own life, have the company of a housemate/s and there is the comfort and reassurance that care and support is in place all day every day.
Our support workers provide assistance with banking, shopping, domestic chores and skill development if and when required. Assistance and support are provided to enable the residents to pursue their own particular interests, and become contributing members of their community. This support strengthens the client’s independence and gives peace of mind to their, often elderly, parent carers.
Disability Matters can source a home for those who are interested in pursuing this option. We will guide you through the NDIS pathway to gain the required SIL funding and if required also find you a compatible housemate.
If you are interested in SIL in the future, but not quite ready yet, we can place you on a ‘waiting list’ for when a vacancy becomes available in one of our existing houses.
To apply for Supported Independent Living, please go here and register online: at https://disabilitymatters.org.au/apply.html
For Referrals, please visit this page and register online: Apply online also at https://disabilitymatters.org.au/apply.html
info@disabilitymatters.org.au
https://disabilitymatters.org.au/housing-accommodation.html
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Located on the iconic and accessible Cairns Esplanade, the Spinal Life Healthy Living Centre is dedicated to supporting the health and wellbeing of people with spinal cord damage and other physical disabilities. We are Cairns’ first and only fully accessible short term and Holiday Accommodation provider.
Everything about the Centre has been built to be fully accessible for wheelchair and mobility device users, from the accommodation to the Active Gym, hydrotherapy pool, Café, and Community Rooms.
Spinal Life Australia was born to make real and tangible differences in the lives of people living with a physical disability. Whether that’s through critical personal support services, allied health, advocacy at an individual and national level, or support via our Peer Support team. We are a committed team of support workers, allied health professionals; including people with lived experience, striving to change the way disability is perceived, while also advocating for a fairer Australia.
With more than 60 years of experience, the organisation works in partnership with clients to assist them to achieve their goals and live independently.
THERAPIES AND SERVICES AT HEALTHY LIVING CENTRE
We provide a wide range of therapies and services, and our experienced team is here to help with every aspect of our customers’ journey.
Exercise Physiologist: Paul Simmonds
Physiotherapist: Julie Ince, Olivia Isbey and Adam Calleja
Allied Health Assistant: Monika Solar and Douglas Mori
Occupational Therapist: Georgia Fowler and Jade Martin
Supports Coordinator: Keli Doubikin and Katie Onans
Personal Supports: Coordinated by Sarah McVeigh
Allied Heatlh - Nursing - Tanya Little
Group EP and OT classes
Accommodation – MTA