Tenants Queensland (formerly Tenants’ Union of Queensland) was established in 1986 and seeks to represent the concerns of all Queensland tenants who live in rental accommodation, including caravan park and boarding house residents.
For many years Tenants Queensland has performed an important role for Queensland tenants; providing specialist advice services for tenants, advocating on behalf of tenants, and securing improvements to Queensland’s residential tenancy laws.
Our vision is a society where renting is a secure tenure and tenants can understand and exercise their rights and responsibilities under tenancy law.
We aim to improve conditions for residential tenants by assisting tenants to understand and exercise their legal rights and advocate their concerns.
Tenants Queensland provides a range of tenancy information and advocacy services including: a statewide telephone advice service for tenants, tenancy publications, a tenancy law training program, and tenancy law research and policy development.
Tenants Queensland operates a specialist legal service for tenancy law matters that is funded under the State and Commonwealth Community Legal Services Program.
Tenants Queensland also manages and delivers the Queensland Statewide Tenant Advice and Referral Service (QSTARS) which provides a statewide advice service for Queensland renters. This program is funded by the Queensland government.
Tenants Queensland has a statewide office in Brisbane and operates regional QSTARS offices in collaboration with partner organisations.
Cairns
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We're not just Support Coordinators, we are your local NDIS experts.
Support Coordination
Specialist Support Coordination
Assistance with Accommodation and Tenancy Obligations
Assistance in Coordinating or Managing Life stages, Transitions and Supports
Workplace Assistance
Our highly trained & experienced Support Coordinators have deep networks in local community, are fully immersed in the NDIS ins and-outs, and keep ahead of the details and changes. We stand side by side with NDIS Participants through their NDIS journey.
We provide Support Coordination services across North Queensland from Mackay to the Torres Strait Islands.
Our team has rich networks and localised knowledge of culture and services. Through experience, we have streamlined experience and expertise in specific support categories, like Hospital Discharges,
Psychosocial Recovery Coaching, Aboriginal and Torres Strait Islander Family Support, and Deaf Community coordination.
Our team members come from customer service backgrounds, they are from diverse backgrounds and cultures, and they are local to their communities. As a result, we are relatable to our clients; we are highly trained and experienced in NDIS processes, and we have an incredible work ethic - we are here, we have time, we are on your side.
Our Mainstream Support
Coordinators have expert knowledge of service offerings – including mainstream, community, and informal supports – and have strong provider networks in the participant’s local area. Within this team, we have technical advisors in culture, language, sensory supports, education, housing, and child safety
Our Hospital to Home Support
Coordinators are highly experienced in hospital/respite transitions to home/country. Lead by our First Nations Executive Manager, Josh, this team works directly with the local hospitals, aged care facilities and the NDIA to move people out of inappropriate accommodation, into a home with supports. This team specialises in Specialist Disability Accommodation, Assistive Technology, and Supported Living Arrangements.
Complex Support Needs Pathway
Provides Specialised Support Coordination for participants living with a disability who have many different challenges impacting on their lives such as mental health issues, incarceration or homelessness, and need a higher level of specialised supports in their plan.
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Now also in Atherton, 26A Main Street! Please call to book an appointment 0400 337 988 or email leona@iarasupport.com.au
Townsville, 0481 587 715
Airlie Beach, Bowen and Surrounds: 0481 585 782
Atherton, 0400 337 988
Synapse provides a range of support services for people who have been impacted by brain injury and disability, and promotes quality of life, self-determination and choice through information, specialist support and targeted research activities.
Housing Options
We know how important it is to live a quality life at home and we understand the specific housing needs that relate to brain injury.
We will support you to connect with and coordinate NDIS funded housing activities, ensuring life with a brain injury is lived as independently as possible.
Supported Independent Living (SIL), Specialist Disability Accommodation (SDA) and Improved Living Arrangements, so support is provided to ensure the people obtain or retain appropriate accommodation including assistance applying for a rental tenancy or undertaking tenancy agreement obligations.
Shehana Friday - First Nations Engagement Officer and Support Coordinator: Mobile 0429 392 360 or sfriday@synapse.org.au
Contact: Tonia Savo tsavo@synapse.org.au Phone: 0418 681 027 or 07 4230 0670
Address of National Office: Level 1/262 Montague Road, West End
Phone: 1800 673 074 or 07 3137 7400
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NDIS Finder
The Specialist Disability Accommodation (SDA) vacancy finder helps you search for accommodation vacancies that match your needs.
RentConnect helps Queenslanders to find, secure and sustain a home to rent in the private market.
RentConnect helps people who are able to manage a tenancy but who are struggling to access the private rental market due to non-financial barriers, such as:
- limited rental history
- a lack of skills, knowledge or understanding of how the private rental market works
- a lack of documents required for private rental applications.
Specialist RentConnect officers work together with clients to identify what type of assistance they may need. RentConnect officers can:
- advise on how to find a suitable rental home
- show how the rental application process works
- help prepare a rental application
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Stride (formally Aftercare)
Supported Independent Living (SIL) is a NDIS supported accommodation service for adults and young people who have severe or complex mental health concerns. Stride's SIL services offer a safe and comfortable home environment and provide assistance and support with day to day living.
Phone 1300 001 907 sil@stride.com.au
Take 2 - Working with families to provide intensive support for teenage mental health. Take 2 works alongside families with teens who have complex mental health needs – at our place or yours.
Located in Cairns South
Up to 12 months support
Goal setting, mentoring and practical support
Group and individual activities
Referrals to other specialists
Phone: 1300 00 1907 hello@stride.com.au
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Step Up, Step Down - Helping young people transition back into their community
Whether they’ve had a mental health episode or are leaving hospital, young people will have 24/7 help at Step Up, Step Down.
Located in Cairns
Stays usually between 14 and 28 days
Independent living skills
Help with work and study for those with mental health concerns
Drug and alcohol counselling
Manoora QLD 4870
Phone: 1300 00 1907 hello@stride.com.au
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Youth Residential Rehabilitation Service - Accommodation for young people with 24/7 professional support in New South Wales and Queensland
Young people won’t just have a safe place to live at a Stride Transitional Supported Living residence and Youth Residential Rehabilitation Units. They’ll have someone they can count on 24/7 to help them through what they’re feeling.
Located in Seven Hills and in Cairns and surrounds
Ages 14 – 24
High support through to independent living skills
Life, social, travel and money management skills
Exercise programs
Education, training and work opportunities
Phone: 1300 00 1907 hello@stride.com.au
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Therapeutic Supports Clinician
Stride has capacity for new referrals for Therapeutic Supports for NDIS participants.
Tivanee is a social worker who holds registration with the Australian Association of Social Workers (AASW). She is passionate about taking therapy outside a clinical setting and reducing barriers to services.
Tivanee listens to her client’s need and preferences and provides counselling in a safe, non-judgmental space. Trained in Sandplay Therapy and Outdoor Therapy, her approaches allow opportunity for clients to explore feelings and experiences often inaccessible or difficult to express in words. She can offer practical techniques to help people improve overall health and wellbeing, cope and manage their day-to-day, and support their journey of healing and growth.
Tivanee is available for face-to-face sessions in our Cairns office, in home or in a confidential community space utilising the beautiful environment around Cairns.
https://stride.com.au/ndis/therapeutic-support/
Referral form https://stride.com.au/wp-content/uploads/2022/09/DIGITAL_Therapeutic-Supports-Clinician-Flyer_Tivanee-Wong_August22.pdf
or email Tivanee.Wong@stride.com.au
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We offer quality disability support services and care in Cairns & surrounding towns. Our goal is to help our clients achieve their personal goals and live the life they choose.
Whether you or a loved one needs assistance with completing daily activities, learning new skills or finding accommodation—we’re here for you. At Point Care, we offer a wide range of disability services in Cairns—from Edmonton and Mount Sheridan to Bayview Heights and Manunda. They include:
Supported independent living
Community nursing
Innovative community participation
Short & medium-term accommodation
Household tasks & daily life tasks
Accommodation tenancy
Group & centre-based activities
Participation in community, social & civic duties
Development of daily living & life skills
Assistance with travel arrangements
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We are committed to a lifetime approach by enriching and investing to support people with Disabilities and their families to achieve their goals by promoting independence, helping them find work, assisting with study, community involvement and promoting our participants’ wellbeing.
Our experienced team of Registered Nurses, support workers and carers will work and collaborate with your family or Caregiver to implement a Tailored Care Plan to suit your needs. We provide our participants with access to a range of Nursing/Complex care services to improve quality of life. We provide long and short-term care.
In Home Support With All Activities Of Daily Living Coordination
Supported Independent Living (SIL)
Basic Dietician Nutritional Support, Help To Make Meals
Basic Psychological Support And Counselling
Wound Care, Catheter Care, Stoma Care, NG Tube Feeding
Assisting With Lifestyle Transitioning And Help Find Accommodation
Nursing Services + Complex Care
Community Participation
Dementia Care
Monitoring Blood Pressure, Pulse, And Temperature, Diabetes Blood Sugar Monitoring
Assisting with Transport to Appointments, Shopping
info@versatiletailoredcareservices.com.au
Life Ur Way is a locally owned and operated Disability Support Provider, located in Innisfail & Ingham and servicing the Cassowary Coast region.
Services provided include -
Development of Daily Living and Life Skills
Daily Personal Activities Support
Daily Life Tasks Assistance
Participation in Community, social and Civic Activities
Group and Centre Based Activities
Life Stages, Transitions and Supports Coordination Assistance
Accommodation / Tenancy Assistance
Early Childhood Early Intervention (ECEI)
Therapy Assistance
Locations are:
5 Owen St, Innisfail QLD 4860
(07) 4015 2994
PO Box 416, Innisfail QLD 4860
12 Lannercost St, Ingham QLD 4850
(07) 4776 5707
PO Box 1362, Ingham QLD 4850
General Enquiries – info@lifeurway.com.au
Administration – admin@lifeurway.com.au
Anthony Cini - anthony@lifeurway.com.au | 0408 535 331
Alison Den Hartog - alison@lifeurway.com.au | 0428 818 550
Accommodation while receiving medical care
If you’re from regional or remote Queensland and need to travel to a big coastal hospital for medical care, Red Cross runs these affordable, comfortable accommodation centres right next to four hospitals. They’re for patients and their families while they receive treatment.
Townsville Wellbeing Centre
Rockhampton Wellbeing Centre
Cairns Wellbeing Centre – Pat Gosper Place
Mackay Accommodation Wellbeing Centre
Contact Australian Red Cross Call 1800 733 276 (1800 RED CROSS)
Housing Provider Products & Services.
Find the home that's right for you
We are an online community of people with disability and housing providers. We are working together to create accessible housing options.
The Housing Hub website is a great way for people with disability to find suitable housing. As well as featuring homes from a range of housing providers, the Housing Hub also has lots of useful info about housing options and planning your move.
Find a home, search by location, browse and apply!
Endeavour Foundation supports people with an intellectual disability to live, learn, work and flourish according to their own interests and priorities. We’re at the heart of local communities – offering choice, opportunities and personalised support in Mareeba, Cairns and Innisfail, Queensland.
We focus on ability and making things happen. Whether it’s learning life skills, living independently, socialising and making new friends, finding a job you love or exploring interests and trying new things, we work with you to make your possibilities a reality.
Supported Employment - Mareeba, Innisfail and Cairns
At Endeavour Foundation we believe employment opportunities are a critical part of an inclusive, empowering community for people with disability.
The type of services we offer vary from site to site and include:
Food packaging
General packaging
Food and product manufacturing
Warehousing
Document destruction and
General assembly
We service a broad spectrum of national and local clients and have a range of work and training options designed to help you reach your goals, feel part of a team and earn an income from day one.
Learning and Lifestyle - Cairns and Innisfail
Whether it’s learning life skills, living independently, socialising and making new friends, getting job ready or exploring interests and trying new things, we work with you to make your possibilities a reality. Together, we’ll co-design your personal learning journey to make sure that it fits your needs and gets you to where you want to be.
We have smart and assistive technologies available to help you to clearly communicate your choices and preferences. We can also support you in learning how to use technology, including our ground-breaking Virtual Learning Environment, to help you reach your goals. Our sites are fitted with large, fully equipped kitchens, outdoor areas, recreational spaces and quiet areas.
Accommodation - North Qld
Endeavour Foundation’s supported accommodation offers modern facilities in a friendly supportive environment. Our houses are designed specifically to suit the needs of people with disability and generally operate 24 hours per day, 7 days per week with staff that sleepover at night. If you need extra assistance at night, we can provide staff on an ‘awake’ shift.
We currently offer accommodation in the following suburbs:
Bentley Park
Kewarra Beach
Manunda
Mareeba
Mooroobool
Parramatta Park
Redlynch
Westcourt
White Rock
Innisfail
In-home Support
We can provide as little or as much support as you’d like at home, whether it’s your own home, a private rental or community housing. Whether you have complex support needs or just need some additional support in your home, we’re here to help!
We can be on hand as little or as much as you need. We listen to your individual needs and wishes to develop a roster where qualified support staff can drop in to provide specific support at specific times, or be on hand up to 24 hours a day, 7 days a week
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For more information on:
Housing for people with disability
Information for public housing tenants
Public and Community Housing
Home modifications
Your housing options under NDIS
Housing with Shared Support program
Pets, guide dogs, hearing dogs and assistance animals
NQ Care to you will provide high quality and safe care to the participant in their homes and the community in which they live. The Services NQ Care to you will provide are as followed:
* Community Nursing Care - this includes providing specialist care in the home for those who require a higher level of care and attention(114).
*Accommodation/Tenancy Assistance - the provision of transition supports for people seeking a place to live, which suitably caters to their type and level of needs(101).
*Assistance with Daily Personal Activities - v to enable people to live as autonomously as possible – such as personal hygiene, dressing, medication assistance, financial management, communication skills and lifestyle mentoring(101).
*NDIS Planning and Plan Management – strengthening NDIS participants’ ability to undertake tasks associated with the Management of their supports. This includes building financial skills, organisational skills, and enhancing the participant’s ability to direct their supports and develop self-Management capabilities. Plan Management is the financial management of the participant’s NDIS Plan. It includes making payments to providers, expense claims processing, developing monthly statements for participants and claiming compensation from the NDIA. Plan Managers also liaise with providers and participants to implement and manage the plan(127).
*Participation in the Community – including supported shopping, medical appointments, sporting and recreational events, social activities, visiting or making new friends, travel and transport and building confidence and social skills(125).
* Assistive Products and Assistance with Household Tasks - provision of products that assist people with domestic tasks in the home, such as cooking, cleaning, washing and general maintenance(120,.123)
*Assistance to Access and Maintain Employment or Higher Education - assistance and support with preparation for school leavers to find employment in either the supported or open job market, and in their transition through school towards further education(102).
*Specialised Supported Employment - provision of assistance with disability employment, including Australian Disability Enterprises (ADES)(133).
*Vehicle Modifications - changes and alterations to equipment in a vehicle so that an individual can either drive or travel as a passenger safely(109).
* Assistance with Daily Tasks in a Group or Shared Living - arrangements to assist individuals with or to supervise tasks of daily living in a shared living environment, which is either temporary or ongoing and designed to develop the skills of the individual to live as autonomously as possible (115).
*Assistance with Life Stage Transitions and Support - including mentoring, peer support, individual skill development, and decision making to support people to make transitions on their terms and in a way that meets their goals and aspirations(106).
*Assistance with Travel and Transport - provision of travel arrangements and support for people to access essential services(108).
*Assistive Products for Personal Care and Safety - provision of products designed to maximise an individual’s care and personal safety, such as beds and pressure mattresses, bathroom equipment, continence needs and specialised clothing(103).
*Communication and Information Equipment - provision of products to assist people in accessing written or spoken communication through electronic means, as well as to access alternative forms of communication(124).
*Personal Mobility Equipment - provision of products that enable people physical mobility, such as wheelchairs, transfer aids and walking equipment.
*Innovative Community Participation - where individuals are supported to participate in mainstream community-based activities that are open to all members of the community.(121)
*Development of Daily Living and Life Skills - including developmental-focused activities and training to enhance the person’s ability to live as independent an everyday life as possible(117).
*Hearing Equipment - provision of assistive listening devices (excluding hearing aids, 122).
*Exercise Physiology and Personal Wellbeing Activities - promoting, training and encouraging people to engage in various physical workouts and exercise to improve their wellbeing (126).
*Group Activities – such as social outings and group and social activities(136).
*Assistance in attaining Home Modification Design and Construction - designing and constructing for changes to a person’s home, including installation of equipment and fixtures and fittings, to enable people to live as independently and safely as possible at home(111).
*Therapeutic Supports - supports to build people’s physical and mental health in order for them to move with optimal mobility and interact with enhanced confidence and interpersonal skills (128).
*Communication and Information Equipment - provision of products to assist people in accessing written or spoken communication through electronic means, as well as to access alternative forms of communication (124).
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Youth Support Program (YSP) Cairns uses strengths-based approaches to assist young people who are at risk of disconnecting from family, community, school, training and employment. This includes working with young people who are at risk of self-harm, homelessness, substance misuse and /or young parents.
YSP aims to assist young people to improve their capacity to develop independent living skills as well as improving their overall health and wellbeing.
A free and confidential service for young people aged 8-21 in the Cairns Region.
A home-away-from-home for seriously ill children and their families.
Ronald McDonald Houses are located within footsteps of major women’s and children’s hospitals across Australia.
Our Houses provide a homely and inviting place to stay for parents, guardians, carers and their siblings while their child is undergoing treatment in a nearby hospital.
Qld
Family Retreat Palm Cove Located in Mantra Amphora Palm Cove, 41 Williams Esplanade, Palm Cove
https://www.rmhc.org.au/programs/family-retreats/qld/rm-family-retreat-palm-cove
Ronald McDonald House Herston (Brisbane)
https://www.rmhc.org.au/programs/houses/qld/ronald-mcdonald-house-herston
Ronald McDonald House Queensland Children's Hospital
https://www.rmhc.org.au/programs/houses/qld/rmh-queensland-childrens-hospital
Ronald McDonald House South Brisbane
https://www.rmhc.org.au/programs/houses/qld/rmh-south-brisbane
Ronald McDonald House Townsville
https://www.rmhc.org.au/programs/houses/qld/ronald-mcdonald-house-townsville
Call St John’s Community Care to discuss your options. Our highly trained community services planners are available to determine your needs and discuss your options.
Redlynch & Cairns Area, Services Provided:
Day Respite, Social Support, Disability Services, Ages Care Packages, Aged Care Support ,Home Maintenance, Day Respite, Allied Health, Home Modifications, Mental Health Support, Transport, Multicultural Access, School Respite, Disability Host Provider.
Cnr Kamerunga & Fairweather Roads Redlynch QLD, 4870 Phone 07 4039 9700
Gordonvale/ Castlereagh, Services Provided:
Day Respite, Social Support, Disability Services, Ages Care Packages, Aged Care Support, Home Maintenance, Day Respite, Allied Health, Home Modifications, Mental Health Support, Transport, Multicultural Access, School Respite, Disability Host Provider.
97 Castlereagh Street Gordonvale Phone 07 4015 1533
Gordonvale/ Castlereagh, Services Provided:
Day Respite, Social Support, Disability Services, Ages Care Packages, Aged Care Support, Home Maintenance, Day Respite, Allied Health, Home Modifications, Mental Health Support, Transport, Multicultural Access, School Respite, Disability Host Provider.
Lot 3 Highleigh Road, Gordonvale QLD 4865 Phone 07 4015 1527
Mareeba & Atherton Tablelands Area, Services Provided:
Day Respite, After School Respite, Social Support, Disability Services, Aged Care Support, Aged Care Packages, Allied Health, Overnight Respite, Home Modifications.
5 Quill St, Mareeba QLD 4880 Phone 07 4092 6912
Innisfail & Cassowary Coast Area, Services Provided:
Day Respite, Social Support, Disability Services, Ages Care Packages, Allied Health, Home Modifications, Transport, In-Home Respite, Lawn mowing, Overnight Respite.
120 Rankin Street Innisfail QLD 4860 Phone 07 4061 2819
Thursday Island & Torres Strait Area, Services Provided:
Disability Services, Aged Care Packages, Home Modifications, In Home Respite.
71 Douglas Street Thursday Island QLD 4875 Phone 07 4090 3666
Coen/ Cape York, Services Provided:
Day Respite, After School Respite, Social Support, Disability Services, Aged Care Support, Home Care Packages, Allied Health, Overnight Respite, Home Modifications
6 Shephard Street Coen QLD 4892 Phone 07 4060 120
ilsa - Independent Living Support Association
Lifestyle Support may include:
Personal tasks: assistance with toileting, showering, dressing, grooming, medication, exercise, eating, drinking, communicating;
Domestic tasks: assisting with shopping, paying accounts, correspondence;
Household tasks: assisting with domestic responsibilities, laundry, ironing, mending, meal preparation, light house-work (for example, cleaning / tidying up/ washing up / changing and making a bed);
Mobility: lifting, transferring and transportation;
Maintenance of essential aids & equipment: charging batteries, cleaning equipment;
Community participation: attending meetings, engaging with groups, work and volunteer activities;
Social, recreational activities: assistance to attend and participate in social activities, recreational activities, interests and hobbies.
ilsa has a diverse group of experienced Support Workers and skilled Client Manager’s available to assist you achieve your goals.
airbnb website uses a search filter for Accessibility needs.
Select features you'll need to make your trip comfortable and accessible. For more info, ask the host or go to the Accessibility section of the listing page.
https://www.airbnb.com.au/help/article/2000/search-for-places-with-accessibility-features
They are a not-for-profit company which provides social housing for individuals and families living across Far North Queensland. Contact (07) 4031 6702.
Access Community Housing Company (ACHC) began operations in 1991 and is a not-for-profit company limited by guarantee. ACHC is a Tier 2 provider under the NRS. Partnerships with State Government Departments particularly the Department of Housing and Public Works (DHPW), support and community services and organisations, real estate agents, property owners and contractors are essential to their ability to prioritise the needs of their tenants and to respond in a caring and timely manner.
Their commitment to responding and supporting the diversity of tenants in culturally appropriate and respectful ways is at the basis of all interactions and actions.
Their annual tenant survey continues to provide opportunity for feedback and for their tenants to have a voice about the services they provide.
The board of ACHC is a group of committed business and community members who oversee the governance and adherence to compliance for the company, along with providing expertise in a range of fields via sub committees of the board.
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